Warranty/Internal Advisor- Maple Acura (25362)

Zanchin Automotive Group; Vaughan; Hybrid; CAD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Benefits program

Tools provided

Training & development

Career advancement

Employee pricing

Job summary

Maple Acura, part of Zanchin Automotive Group, seeks an experienced Internal Service Advisor to coordinate vehicle service and delivery preparation. You will create detailed estimates, advise on maintenance needs, and schedule shop work to maintain high efficiency. Strong ERP experience and a valid driver’s license are required.

Enjoy career development, enhanced benefits, and an opportunity to advance within a trusted, 50-year automotive group.

Qualifications

• 1–3 years of proven experience as a service advisor.
• Proficiency with ERP systems (CDK/Reynolds).
• Driver's license and clean driving record.
• Strong communication skills, both written and verbal.

Responsibilities

• Open, prepare, and close internal service repair orders for vehicle delivery or inventory.
• Prepare detailed labor and parts estimates and seek Sales Manager approval.
• Advise the Sales Manager on required maintenance with clear explanations.
• Schedule vehicle maintenance appointments to ensure workflow in the service shop.
• Review maintenance history and verify warranty coverage before service.

Skills

Service coordination

Customer communication

Attention to detail

Organizational skills

ERP systems CDK/Reynolds

Education

Secondary School diploma or equivalent

Tools

CDK/Reynolds ERP

Job description

Internal Service Advisor career and employment opportunity await you.

The Power to Move You

Maple Acura, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiasticINTERNAL SERVICE ADVISORto join the Team.

Join now to be part of a company that has been supporting the community for more than 50 years, and where careers are made and fostered with enthusiasm, integrity, and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.

The expected pay rate for this role is$20.00 to $24.00 per hour, based on experience and qualifications.

What’s in it for you…

• Competitive and generous compensation package
• Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
• Company-provided tools and equipment
• Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
• Opportunity for career advancement within the group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

About the opportunity…

As an integral part of the “we can do that” operation, this position is responsible to follow through on the vehicle preparation process, ensuring that vehicles are serviced and prepared in a timely manner for delivery to the customer or sales department inventory. Specifically:

• open/prepare and close all Internal Service Repair Orders for vehicles delivery/inventory preparation
• prepare detailed and accurate estimates of labor and parts costs, and present them to Sales Manager for authorization
• advise the Sales Manager on recommended and required vehicle maintenance, while providing thorough and expert details and explanations
• schedule vehicle maintenance appointments ensuring workflow through the service shop
• review vehicle maintenance history, and check for outstanding recalls or campaigns; verify the scope of warranty coverage on the customer vehicle before maintenance commences

About you…

Ideal candidates will have a strong background and proven experience in coordinating and advising, including:

• 1 to 3 years of proven experience as a service advisor
• Secondary School diploma, or equivalent experience
• proficiency in working with ERP systems (ie. CDK/Reynolds)
• ability to operate manual and automatic transmission vehicles
• Driver's License and clean Drivers Abstract
• ability to adapt to a changing environment and meet deadlines
• ability to communicate professionally (verbally and written)
• strong attention to detail, organized and strategic
• ability to maintain professionalism
• ability to work independently and with minimal supervision
• self-motivated and driven with a passion for excellence in execution
• a desire to work in a high-energy, fast-paced environment
• a proven commitment to quality of work

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved -- we offer career development and advancement.

You will be part of a winning team -- we are a leader in the industry driven by 50 years of people-centric business modeling.

Your voice will be heard, and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay plan -- we offer many employment perquisites.

You’ll be part of a culture at the forefront of transparency, communication, and engagement – we are a Team and work together to achieve and thrive.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs.

We do not use artificial intelligence tools to screen or select applicants for this role. Applications are reviewed directly by the hiring team.