Warm Host/Hostess — Flexible Schedule + Dining Discount

Elephant & Castle; Toronto; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Dining discount

Flexible scheduling

Growth opportunities

Career advancement

Energetic team

Job summary

Elephant & Castle in Toronto is seeking a friendly Host/Hostess to greet guests and manage reservations, ensuring a welcoming first impression and smooth seating flow. You will coordinate with the serving team and maintain a tidy host stand, creating an organized entry experience for all guests.

The role emphasizes strong communication, a team mindset, and the ability to multitask in a fast-paced environment.

Qualifications

• Customer service experience is an asset, but training is provided.
• Strong communication skills and a friendly, approachable attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Confidence in handling guest inquiries and seating challenges calmly.
• A team-first mindset and willingness to support teammates.

Responsibilities

• Greet guests warmly and enthusiastically, making them feel welcome from the moment they arrive.
• Manage reservations and waitlists efficiently, ensuring timely seating for guests while optimizing table turnover.
• Answer phones, assist with inquiries, and take reservations while providing information about the restaurant.
• Collaborate with the serving team to ensure smooth seating transitions and guest satisfaction.
• Maintain the cleanliness and organization of the host stand and entry area.
• Engage with guests while they wait, ensuring they feel attended to and informed of wait times.
• Assist in managing guest flow and communicating table status to the rest of the team.

Skills

Customer service

Communication

Multitasking

Guest inquiry handling

Team cooperation

Job description

Elephant & Castle in Toronto is seeking a friendly Host/Hostess to greet guests and manage reservations, ensuring a welcoming first impression and smooth seating flow. You will coordinate with the serving team and maintain a tidy host stand, creating an organized entry experience for all guests.

The role emphasizes strong communication, a team mindset, and the ability to multitask in a fast-paced environment.