Warehouse Support Worker

TSA The Salvation Army TSA; Vernon; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Health and dental benefits

RRSPs

Paid vacation and sick time

Flexible accommodation

Job summary

The Salvation Army in Canada operates a Distribution Centre role focused on shipping and receiving, inventory control, and guest/donor service in a warehouse environment. The incumbent supports the DRC Manager with daily tasks, including forklift handling, stock rotation, and adherence to safety protocols.

Requirements include high school completion and an active forklift operator license, with at least one year in a warehouse.

Qualifications

• Willingness to support The Salvation Army's mission and OH&S policies.
• Completion of high school or equivalent.
• Licensed forklift operator required.
• Minimum of 1 year of warehouse experience.

Responsibilities

• Perform shipping and receiving of goods.
• Assist in loading and off-loading of trucks.
• Operate forklifts and move goods according to layout plan.
• Inspect goods for quality, damage, or expiry dates.
• Document, rotate, and store stock to maximize yield.
• Provide excellent service to guests and donors.
• Maintain a safe work environment in compliance with regulations.

Skills

Interpersonal skills

Communication

Attention to detail

Teamwork

Safety-conscious

Education

High school diploma

Licensed forklift operator

Tools

Forklift operation/Certified forklift operator

Job description

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description: Position Purpose summary

Warehouse Shipping & Receiving includes:

• Receiving/inspecting goods and verifying items against the shipment record
• Gathering, verifying, and packing items for shipment according to specifications and the applicable transportation method
• Recording received and shipped items
• The role acts as a Distribution Centre Worker and operationally supports the DRC Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Distribution Centre activities.

ACCOUNTABILITIES

The incumbent may perform all, some, or similar range of duties.

• Perform shipping and receiving of goods.
• Assist in loading and off-loading of trucks using powered equipment as well as manual.
• Operate various types of forklifts to move and store goods in warehouse according to warehouse layout plan (for some DRC).
• Inspect goods received for quality, damage, or expiry (use-by) dates.
• Document, rotate, and store stock appropriately to ensure maximum yield is achieved.
• Sort and categorize food and non-food items.
• Accurately count and weigh product being delivered or shipped.
• Assist with inventory reconciliation (cycle counting).
• Use warehouse management system, inventory management system to record, facilitate warehouse operations.
• Provide excellent service to guests and donors.
• Act as a Team Lead for Distribution Associates only in the absence of the Distribution Manager.
• May be required to show some operations and provide on-the-job-training to volunteers and Warehouse Support Workers I.
• Maintain a safe and healthy work environment through compliance with Health & Safety regulations
  • Clear snow and ice from sidewalks, walkways and building entrances to maintain safe access and comply with safety standards.
  • Performs other work-related duties as assigned.

WORKING CONDITIONS

• Normal warehouse environment.
• Constant physical effort (such as stretching, lifting up to 40 pounds with no assistance, bending, twisting, pushing, standing, and walking).
• Moving of boxes and furniture and will be required to use traditional warehousing equipment (pallet jack, dollies, forklift).
• Frequent exposure to fumes and dust and temperature fluctuations.
• Adherence to established deadlines must be met.
• Frequent amount of interpersonal conflict dealing with guests, donors, vendors, and employees.
• Work is varied with periods of repetitious tasks.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Alternative combination of education and Experience may be considered.

Education, Qualification and Certifications

• Completion of some high school.
• Licensed forklift operator.

Experience and Knowledge

• One year of experience in a warehouse environment.

Skills and Capabilities

• Proven interpersonal and communication skills and ability to work in a team environment.
• Proven attention to detail and the ability to follow legislation, directions, policies, procedures and well-defined steps.
• Ability to safely lift up to 30 pounds.
• Reliable, self-motivated, and confident.
• Ability to work in a team setting as well as independently.
• Good communication skills, both verbal and written.
• Able to adopt a flexible work schedule during peak and/or seasonal times.
• Excellent verbal and written communication skills.
• Ability to perform several tasks concurrently with ease and professionalism.
• Ability to understand and adhere to the Code of Ethics.
• Able to work in a consultative, diplomatic and tactful manner.
• Organizational and time-management skills to plan and manage the workload.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.