Warehouse Supervisor: Lead Operations & Quality

Farm Boy Inc.; Ottawa; On-site; CAD 42,000 - 54,000; Full time

Job summary

Farm Boy Inc. is seeking a Warehouse Shift Supervisor in Ottawa to lead daily warehouse operations, ensure accurate order assembly, goods receipt, and safe, efficient processes aligned with Farm Boy standards.

The role requires 2+ years in retail food warehousing, strong leadership, excellent communication, and the ability to work under pressure. Bilingual ability is an asset; the team-focused environment offers growth opportunities.

Qualifications

• Typically requires a minimum of 2 years of progressively responsible experience in the retail food industry or an equivalent combination of education and experience.
• Working knowledge of warehouse operations, procedures and equipment.
• Demonstrated leadership abilities.
• Superior quality and customer service standards.
• Strong problem-solving skills.
• Ability to work under pressure and meet established goals and objectives.
• Excellent interpersonal & communication skills.
• Superior time management and organizational skills with keen attention to detail.
• Fluency in both official languages shall be considered an asset.

Responsibilities

• Manage the workforce to ensure tasks are completed as per customer needs.
• Communicate with the Warehouse Manager as to the events of the shift.
• Assist in training of staff, ensuring their ability to assemble orders.
• Be accountable for the operations during the shift.
• Make sound business decisions in the best interest of the organization.
• Accurately complete order assembly and loading of product onto the trucks.
• Receive goods according to Farm Boy standards.
• Maintain accurate records of incoming and outgoing product.
• Maintain a clean and safe work environment and warehouse.
• Monitor all goods coming and going from the warehouse to ensure correct paper work is in order.
• May be requested to undertake other related duties on a periodic basis.

Skills

Warehouse operations

Leadership

Customer service

Problem solving

Communication skills

Time management

Bilingual (English/French)

Job description

Farm Boy Inc. is seeking a Warehouse Shift Supervisor in Ottawa to lead daily warehouse operations, ensure accurate order assembly, goods receipt, and safe, efficient processes aligned with Farm Boy standards.

The role requires 2+ years in retail food warehousing, strong leadership, excellent communication, and the ability to work under pressure. Bilingual ability is an asset; the team-focused environment offers growth opportunities.