Warehouse Supervisor

Pet Valu Canada Inc. (Company); Brampton; On-site; CAD 70,000 - 80,000; Full time

Job summary

Pet Valu Canada Inc. is seeking a Warehouse Supervisor for our Brampton facility. Lead a team of warehouse staff and ensure smooth shift operations, cycle counts, and accurate inventory management.

You will oversee selectors, forklift operators, and shipper-receivers while maintaining safety, coaching, and performance standards. Availability for weekends/holidays is required.

Qualifications

• Superior written and verbal communication skills.
• Experience using a computerized inventory system.
• Able to compile detailed reports and recommendations.
• Decisive, results-driven with a problem-solving mindset.
• High integrity, honesty and ethical values.
• Excellent planning and organizational skills.
• Effective communication with internal and external clients.

Responsibilities

• Provide direction to and monitor the work of warehouse staff and operators.
• Monitor safety to ensure compliance with the Occupational Health and Safety Act.
• Provide ongoing training and coaching to employees.
• Handle administrative tasks: productivity reports, inventory records, transfers, and picking paperwork.
• Maintain high levels of customer service and accurate inventory through cycle counts.
• Open/close warehouse, secure premises, and manage daily operations on shift.

Skills

Communication skills

Inventory systems

Reporting & analysis

Decision making

Integrity & ethics

Planning & organization

Stakeholder communication

Education

Lift Truck & Health & Safety training

Job description

Location: Brampton, Ontario

Type: Full-Time | Permanent

About Us

Pet Valu is Canada's leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise, we operate over 800 stores across Canada under several banners, including Pet Valu, Bosley's, Total Pet, Paulmac's Pet, Tisol & Chico. Guided by our mission to deliver products, care, expertise, and memorable moments, Pet Valu is a place where people build meaningful careers while making a positive impact on pets and communities.

Job Summary

We are looking for an energetic team player to join the Pet Valu Warehouse & Distribution team! Join our team! We have an exciting new opportunity in our Brampton Warehouse as a Warehouse Supervisor. The Warehouse Supervisor is responsible for the work of a team of warehouse workers including Warehouse Staff, Warehouse Administrators and supplementary staff as required. This position is responsible for overseeing all warehouse activity while on shift.

Job Duties

• Provide direction to and monitor the work of selectors (picker/packers), reach truck operators and shipper-receivers, identifying and correcting problems as they occur.
• Monitor safety in the workplace to ensure compliance with Occupational Health and Safety Act.
• Provide ongoing training to employees and provide coaching and performance management as required.
• Perform administrative paperwork including productivity reports, load discrepancy reports, shorts tracking and computer entry, receiving, transfers, and picking paperwork as required.
• Maintain excellent levels of customer service, ensure that stores needs are addressed and looked after, perform cycle counts and reconcile inventory discrepancies as required.
• Monitor and control infestation through compliance with the infestation control program.
• Ensure housekeeping is maintained daily at acceptable levels within the facility and around the building perimeter and shipping doors.
• Open and/or close the warehouse facility including securing premises, exterior and alarm as required.
• Work towards attainment of the prescribed goals of warehouse success factors: labour productivity, auditing, inventory accuracy, write-offs, load discrepancy, and workplace inspections.
• Ensure security of merchandise and property by adhering to all established policies, practices and procedures.

Education & Experience

• Minimum 2 years of experience in a supervisory role
• Lift Truck and Health and Safety training and certificate or willingness to recertify is an asset
• Strong ability to analyze warehouse operations and find opportunities to improve are essential
• Must be able to operate in a team environment
• Basic to intermediate computer skills
• Availability to work weekends, and holidays

Unique Skills

• Superior written and verbal communication skills
• Experience using a computerized inventory system
• Able to compile appropriately detailed reports and recommendations
• Decisive, results-driven and problem solver
• High integrity, honesty and ethical values
• Excellent planning and organizational skills
• Effective communication skills with internal and external clients

Compensation

The targeted salary range for this position is $70,000 - $80,000 annually. The final offer will be based on factors such as market location, relevant skills, experience and internal equity.

Ready to join the team? We’re looking for passionate people who bring strong skills and live our core values of safety, compassion, expertise, and efficiency every day. If you’re energized by doing meaningful work, taking pride in what you deliver, and making a real impact for pets, people, and communities, you’ll feel right at home here. Join us and build a career where purpose, care, and excellence come together - because love lives here™. At Pet Valu, we are committed to transparency and fairness in our hiring practices. This posting is for an existing vacancy. Pet Valu may use AI enabled technology to assist in the recruitment process for positions. The use of AI helps us ensure we are providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment process, all decisions throughout the process are made exclusively by Pet Valu's hiring team. At no stage does AI determine recruitment outcomes. We welcome all applicants however only those who meet the job requirements will be contacted. We believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners.