Warehouse Manager

Fort Garry Industries, Ltd.; Calgary; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive wages and yearly bonus

Health, Dental, and Vision benefits

RRSP Matching

Health Spending Account

Paid sick days and Short-Term Disability Benefits

Job summary

Fort Garry Industries, Ltd. in Calgary is seeking a Warehouse Manager to oversee warehouse inventory management and staff operations. In this crucial role, you will ensure safe storage and handling while delivering exceptional customer service.

The ideal candidate has at least two years of management experience, strong problem-solving skills, and a proven record in warehouse environments. The company offers competitive wages, benefits, and a positive work culture.

Qualifications

• Two years of warehouse management experience required.
• Strong people management and exceptional problem-solving skills.
• Must have the ability to lift to 75–100lbs and stand frequently.

Responsibilities

• Oversee warehousing operations and manage logistics.
• Lead a team of 8–12 staff members with coaching and mentoring.
• Communicate professionally with customers and warehouse staff.

Skills

Warehouse management experience

Strong people management skills

Problem-solving skills

Customer service skills

Attention to detail

Tools

Forklifts

RF scanners

Job description

Fort Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales and service provider.

With over 100 years of service under our belt, we are always expanding and looking for talented and motivated people to join our team and help with our continued success! Joining FGI means being part of a forward‑thinking team shaping the future of the transportation industry.

Our CALGARY BRANCH has an exciting opportunity for a WAREHOUSE MANAGER to join our team!

What You Will Do:

The Warehouse Manager is responsible for overseeing the safe receipt, storage, retrieval, packing, and timely dispatch of warehouse inventory while directing staff to follow policy and procedures. You will work with your team members to deliver a high‑quality customer experience that exceeds customer expectations through the following tasks:

• Successfully lead our warehouse operations and support the branch logistics, shipping, and inventory controls while providing exceptional customer service.
• Manage a team of 8–12 people consisting of shipper receivers, parts handlers, and delivery drivers through coaching, mentoring, training, and continuous improvement initiatives.
• Communicate clearly and professionally with customers, warehouse staff, and management.
• Inspect warehouse equipment and racking; arranging repairs as needed.
• Process special order product returns and warranty claims.
• Uphold and embody FGI Customer Service Standards and Core Values with customers, colleagues, and stakeholders.
• Champion FGI's safety culture by performing all duties within established procedures and practices.
• Other duties as assigned.

What We Require:

• Two (2) years of warehouse management experience combined with five (5)+ years of progressive experience in a warehouse environment is required.
• Experience in aftermarket parts or heavy‑duty parts is preferred.
• Experience in inventory management and warehouse equipment (forklifts, RF scanners) is preferred.
• Must meet the physical requirements: occasionally lift to 75–100lbs, frequent standing and walking, reading small print and numbers.
• Strong people management skills – you thrive on building successful teams.
• Exceptional problem‑solving skills — you don’t just spot issues, you fix them fast.
• A team player with a no‑excuses attitude — you do what it takes to get the job done right.
• Strong follow‑up and accountability mindset — you don’t let issues slide.
• Excellent Customer Service skills – you exceed the expectations of internal and external customers.
• Highly organized with a keen attention to detail – accuracy and documentation are essential to success in this role.
• Must have open availability including Saturdays.

What We Offer:

• Competitive Wages – PLUS Yearly bonus!
• Great Benefits – Health, Dental, Vision, and much, much more.
• RRSP Matching
• Health Spending Account
• Paid sick days and Short‑Term Disability Benefits
• Discount on gym membership
• Retirement Perks
• And an overall great place to be!

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self‑identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do, it’s also the smart thing.