Warehouse/Customer Service Representative

Bunzl Canada; Lethbridge; On-site; CAD 35,000 - 45,000; Full time

Job summary

Bunzl Canada is seeking a Warehouse/Customer Service employee for their Lethbridge location. The role calls for exceptional customer service abilities combined with solid warehouse skills to ensure efficient operations. Join a company that values its employees and provides a supportive work environment with benefits like RRSP matching and career growth opportunities.

Benefits

Competitive compensation

Benefits package

Performance incentives

Career development opportunities

Qualifications

• 2+ years of warehouse experience preferred.
• Retail or call center experience an asset.
• Forklift or order picker experience preferred.

Responsibilities

• Assist customers from contact to transaction completion.
• Answer inbound calls and enter orders via multiple methods.
• Handle shipping, receiving, and inventory counts.

Skills

Attention to detail

Organizational skills

Problem solving

Reliability

Teamwork

Communication

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office suite

Windows based software

Job description

We have a full-time opportunity for a combined role as a Warehouse/Customer Service employee in our Lethbridge, AB location. The successful candidate will have a great attention to detail, excellent organizational skills, and a positive attitude. Our team is looking for someone to provide exceptional service to our customers as well as to support our warehouse team in maintaining the highest standard in outbound shipping.

• Great Benefits package
  
  

Responsibilities

• Assist retail customers from first contact to completion of transaction as efficiently as possible in a friendly and professional manner.
• Answer inbound calls from multiple locations in call queue
• Enter orders via email, phone, fax
• Data entry
• Cash balancing
• Restocking and maintaining tidy retail area
• Shipping & Receiving duties, including picking orders and preparing shipping documents
• Inventory counts
• Assisting other departments and divisions as needed
  
  

Requirements

• 2 years warehouse experience strongly preferred
• Retail or call center customer service experience an asset
• 1 to 2 years stand up forklift, reach truck or order picker experience preferred .
• Must own a personal vehicle for the commute.
• WHMIS and TDG training an asset
• Must have strong English comprehension and communication
• Must be able to work at a height of up to 15 feet above the ground (with provided safety equipment/processes/training)
• Must possess strong computer skills, including proficiency in the Microsoft Office suite
• Ability to work well alone and with a team with minimal supervision
• Capable of lifting up to 50lbs
  
  

Skills/Abilities

• Proficiency with Windows based software
• Strong problem solving skills
• Reliable and punctual
• Ability to work within a team
• Positive Attitude
• Great Organizational skills
• Time management and prioritizing
• Fast learner
• Good attention to detail
  
  

Who We Are

Bunzl Canada Inc. (bunzlcanada.ca) provides the cleaning and hygiene products, food and retail packaging, safety products and industrial supplies that keep over 45,000 Canadian businesses running, every day. With over 1100 employees, we are one of the largest, most successful global companies in Canada with a long-standing track record of retaining, developing, and investing in our people.

What We Believe

Bunzl believes in the Power of People. We put our people first.

• We believe through diversity we build strength.
• We believe that an entrepreneurial spirit provides endless possibilities.
• We believe that together we can achieve anything.
• We believe through innovation we can find dynamic solutions.
• We believe that motivated people create happy customers.
• We believe everyone counts at Bunzl.
• We believe that when you join our team, your potential is unlimited.
  
  

At Bunzl, we believe in you!

What’s in it for you?

Come showcase what you can do in a fast-moving, evolving company that provides competitive compensation, benefits, RRSP Match, Share Save (Stock) opportunities, performance incentives and career development opportunities. You’ll find the support, leadership, and workplace culture you need to achieve your full potential. When you are successful, we are successful! At Bunzl, we don’t just say our people are our greatest asset, we really mean it. Let’s talk about your future.

Interview guidance

Bunzl is an Equal Opportunity Employer committed to fostering an inclusive and accessible environment reflecting the diversity of the communities in which we operate. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities.

Only applicants moving forward in the process will be contacted