Warehouse Customer Service (Full Time), Vancouver, BC

IDN-Canada; Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Warehouse Customer Support professional to join their Vancouver team. This full-time position offers a dynamic environment where you'll manage shipping and receiving, assist customers, and ensure product organization. The role requires strong communication skills and a positive attitude, as you'll be the face of the company, ensuring customer satisfaction. With opportunities for permanent placement, this position is perfect for those looking to grow in the management and manufacturing sector. Join a company that values teamwork and customer service, and make a difference in the security and door hardware industry.

Qualifications

• Strong communication skills in English required.
• Ability to work independently and in a team environment.

Responsibilities

• Shipping/receiving orders and organizing products.
• Performing basic order entry and building customer relationships.

Skills

Verbal communication

Written communication

Customer satisfaction

Attention to detail

Ability to lift 50lbs

Tools

Computer systems

Job description

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Job Details

IDN Company: IDN-Canada

Title/Position: Warehouse Customer Support

Type of Position: Full-Time

Location: Vancouver, BC

Residency: Must be a Canadian Resident

IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions, and more to security professionals across Canada. We are currently seeking candidates for a Full-Time Temporary Warehouse Customer Support position to join our Burnaby, BC team. There is an opportunity to become full-time permanent depending on business needs.

Responsibilities

• Shipping/receiving orders and transfers
• Stocking & organizing products
• Assisting in regular stock counts
• Executing daily branch functions such as loading/unloading transport, arranging deliveries, customer pickups, picking orders, putting away stock, cleaning, etc.
• Entering transactions into computer systems
• Performing basic order entry, addressing product or service concerns, answering questions, and building customer relationships
• Supporting and collaborating with all other branch personnel

Qualifications

• Strong verbal & written communication skills in English
• A positive attitude and dedication to ensuring customer satisfaction
• Ability to lift up to 50lbs and perform repetitive tasks daily
• Comfortable working in a computerized environment
• Keen attention to detail
• Ability to work independently with minimal supervision as well as in a team environment

Full-time position. Typical hours are Monday to Friday, 8:00 am to 4:30 pm.

Candidates must be bondable with no criminal record and legally authorized to work in Canada.

IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Wholesale

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