Warehouse Customer Service (Full Time), Vancouver, BC

IDN-Canada; Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Warehouse Customer Support professional to join their vibrant team in Vancouver. This full-time position offers an exciting opportunity to engage in various tasks, from shipping and receiving orders to assisting with customer inquiries. Ideal candidates will possess strong communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. Join a company that values customer satisfaction and teamwork, and take the next step in your career with a role that could lead to permanent employment based on business needs.

Qualifications

• Strong communication skills and a positive attitude are essential.
• Ability to lift heavy items and perform repetitive tasks.

Responsibilities

• Shipping and receiving orders, stocking products, and assisting in stock counts.
• Performing daily branch functions including loading/unloading and customer pickups.

Skills

Verbal Communication

Written Communication

Customer Satisfaction

Attention to Detail

Ability to Lift 50lbs

Tools

Computer Systems

Job description

Warehouse Customer Support (Full Time), Vancouver, BC

IDN Company: IDN-Canada

Title/Position: Warehouse Customer Support

Type of Position: Full-Time

Location: Vancouver, BC

Residency: Must be a Canadian Resident

IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. We are currently seeking candidates for a Full-Time Temporary Warehouse Customer Support position to join our Burnaby, BC team. Opportunity to become full-time permanent depending on business needs.

Duties & Responsibilties

• Shipping/receiving orders and transfers
• Stocking & organizing products
• Assisting in regular stock counts
• Executing daily branch functions for productions and warehouse. This includes but is not limited to the following: loading/unloading transport, arranging deliveries, customer pickups, picking orders, putting away stock, cleaning, etc.
• Entering transactions into computer systems
• Progressing into performing basic order entry, addressing product or service concerns, answering questions, and building customer relationships
• Supporting and working with all other branch personnel
  
  

What We Look For

• Strong verbal & written communication skills in English
• Positive attitude and dedication to ensuring customer satisfaction
• Ability to lift up to 50lbs and perform repetitive tasks daily
• Comfortable in a computerized environment
• Keen attention to detail
• Ability to work independently with minimal supervision as well as working in a cohesive team environment
  
  

Full-time position. Typical hours are Monday to Friday, 8:00am to 4:30pm.

Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.