Warehouse Associate: Fulfillment, Inventory & Samples

Mercana Furniture and Decor; Surrey; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive Salary Packages

Starting wage: $19/hr, with potential

Monday to Friday 9:00AM - 5:00PM

Two weeks of annual vacation leave

Extended health and dental benefits

Employee discounts on Mercana products

Job summary

Mercana Furniture and Decor in Surrey, BC, is seeking a Warehouse Associate to support outbound and inbound operations, duties spanning picking, packing, receiving, inventory, returns, and sample management. You will work with RF scanners and the WMS to keep inventory accurate while maintaining safety and quality.

This hourly role offers a starting wage of $19/hr, Monday–Friday 9:00 AM–5:00 PM, and benefits for you and your family; growth from O1 to O2 over time as you master all warehouse

Qualifications

• High school diploma or equivalent.
• Experience in warehouse operations and picking/packing; sample handling and product assembly an asset.
• Basic computer acumen; familiarity with RF scanners, WMS, and barcode/inventory management systems.
• Detail-oriented with strong organizational and multitasking skills.
• Physically fit for repetitive bending, twisting, reaching, and lifting; able to handle furniture up to 300 lbs with support equipment.
• Comfortable working at heights up to 30 ft on safety equipment.
• Fluent in English (oral and written).
• Reliable transportation an asset.
• Steel-toed safety shoes required; PPE provided.

Responsibilities

• Outbound — Picking & Packing: Gather items from bins and pack orders for shipment; perform quality-control checks; use RF scanners and WMS to track inventory and create shipping documents; communicate with internal stakeholders when orders are ready to ship.
• Outbound — Loading: Load palletized orders into delivery vessels; ensure items are properly wrapped, labelled, and documented to minimize transit damage.
• Inbound — Receiving & Put-Away: Stock and organize inventory; inspect for damage and report discrepancies; assign warehouse locations and document in inventory system.
• Returns Processing: Process returns; update inventory; ensure timely processing of returns on Mercana's eCommerce platform.
• Inventory Counting & Control: Participate in audits and cycle counts; maintain accurate records; communicate movements and adjust systems as needed; barcode missing items.
• Sample Management: Pick and assemble samples for reviews/photoshoots; label and pack for return or storage; coordinate movements with design/merchandising teams.
• General Warehouse Duties & Safety: Follow safety protocols; operate equipment; maintain clean workspaces; support other warehouse activities as needed.

Skills

Fluent English

Detail-oriented

Multitasking

Education

High school diploma or equivalent

Tools

RF scanners

WMS

Barcode systems

Job description

Mercana Furniture and Decor in Surrey, BC, is seeking a Warehouse Associate to support outbound and inbound operations, duties spanning picking, packing, receiving, inventory, returns, and sample management. You will work with RF scanners and the WMS to keep inventory accurate while maintaining safety and quality.

This hourly role offers a starting wage of $19/hr, Monday–Friday 9:00 AM–5:00 PM, and benefits for you and your family; growth from O1 to O2 over time as you master all warehouse