Warehouse Associate

Integrated Control Technology (ICT); Vaughan; On-site; CAD 32,000 - 45,000; Full time

Job summary

Integrated Control Technology (ICT) in Vaughan, ON is seeking a reliable Warehouse & Dispatch Assistant to handle picking, packing and timely dispatch, while receiving stock and maintaining the ERP records.

This hands-on role works in a small team with the Office Manager, offering autonomy and a focus on accuracy, safety, and customer service.

You will contribute to stock control, order fulfilment, and smooth warehouse operations with attention to detail.

Qualifications

• Excellent attention to detail and time management for accurate, on-time orders.
• Solid computer skills including MS Office; experience with an ERP or inventory system is a bonus.
• Clear verbal and written communication with customers; friendly and helpful.
• Ability to work unsupervised and maintain high quality and accuracy.
• Physically fit to lift up to 25 kg and move palletised goods with a pallet jack.
• Commitment to health and safety; identify and report hazards.

Responsibilities

• Picking, packing and dispatching orders accurately and on time using ERP/inventory system.
• Receiving stock from suppliers, unpacking, shelving and documenting in the ERP.
• Preparing and maintaining stock of kit products.
• Keeping an eye on stock levels and flagging reorder needs.
• Assisting Office Manager with stocktakes.
• Assisting customers collecting their orders.
• Processing and restocking returned items.
• Keeping the warehouse safe, tidy and well organised.

Skills

Attention to detail

Time management

MS Office

ERP / inventory system

Customer service

Communication

Independent worker

Safety mindset

Tools

ERP system

Job description

About the role:

We're looking for a reliable, detail-focused Warehouse & Dispatch Assistant to keep our warehouse running smoothly — picking, packing and getting customer orders out the door on time, and receiving stock in as it arrives. It's a hands-on role in a small, close-knit team. You'll work closely with our Office Manager and have plenty of autonomy day to day, so if you take pride in getting things right the first time, you'll do well here.

What you’ll be doing:

• Picking, packing and dispatching customer orders accurately and in time for courier or customer collection, using our ERP/inventory system


• Receiving incoming stock from suppliers — unpacking, shelving and completing delivery documentation in the ERP


• Preparing and maintaining stock of kit products


• Keeping an eye on stock levels (including shipping supplies) and flagging anything that needs reordering


• Helping the Office Manager with stocktakes


• Assisting customers collecting their orders


• Processing and restocking returned items


• Keeping the warehouse safe, tidy and well organised

What you’ll bring:

• Excellent attention to detail and time management — orders go out accurate and on time


• Solid computer skills, including MS Office (experience with an ERP or inventory system is a bonus, but we’ll train you)


• Clear verbal and written communication, and a friendly, helpful manner with customers


• The ability to work unsupervised and hold yourself to a high standard of quality and accuracy


• Physical fitness to regularly lift and move boxes up to 25kg, and to move palletised goods using a lift stacker and pallet jack


• A genuine commitment to health and safety — working safely, encouraging others to do the same, and reporting or fixing hazards and unsafe conditions when you spot them

This posting is for an existing vacancy.

We may use AI to support the advertisement and screening process of applicants for this position.

Please note we will only be screening candidates who are legally allowed to work in ON, Canada.