Ward Clerk - Inpatient (Temporary Part-Time)

Muskoka Algonquin Healthcare; Bracebridge; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

HOOPP enrollment

Extended health benefits (Permanent FT

Staff referral program

Job summary

Muskoka Algonquin Healthcare (MAHC) in Bracebridge and Huntsville seeks a patient services coordinator to answer phone lines, book ambulatory care/outpatient appointments, and organize charts for admissions and discharge.

You will differentiate between content requirements for various charts, arrange tests and transfers, and support staff with confidential handling in a fast-paced, multi-site hospital environment.

Qualifications

• High school graduate with medical terminology training.
• Experience in a health care setting preferred.
• Excellent verbal and written communication and strong interpersonal skills.

Responsibilities

• Answer phones calls.
• Book ambulatory care/outpatient appointments.
• Organize charts for admissions and discharge.
• Differentiate content requirements for various charts (operative, medical, CCU, long‑term care).
• Book tests, appointments, and consultations; arrange patient transportation.
• Access and arrange patient transfers between facilities using PTAC.

Skills

Computer knowledge

Healthcare setting experience

Verbal communication

Written communication

Interpersonal skills

Teamwork

Time management

Detail oriented

Education

Secondary school diploma

Medical Terminology Course

Tools

None

Job description

Working together to provide outstanding integrated health care to our communities delivering best patient outcomes with exemplary standards and compassion, Muskoka Algonquin Healthcare (MAHC) is a multi‑site organization that includes Huntsville District Memorial Hospital Site and South Muskoka Memorial Hospital Site.

ROLE

• Answer phones calls.
• Book ambulatory care/outpatient appointments.
• Organize charts for admissions and discharge.
• Ability to differentiate between content requirements for operative procedures, medical charts, CCU charts, long‑term care charts, and other specialty charts.
• Book tests, appointments, and consultations with other facilities and make all necessary arrangements for patient to attend appointment.
• Access and arrange patient transfers between facilities using PTAC (Provincial Transfer Authorization Center).

Required Education & Certification(s)

• Secondary school diploma.
• Successful completion of Medical Terminology Course.

Required Skills & Experience(s)

• Computer knowledge.
• Previous experience in a health care setting.
• Effective verbal and written communication skills, telephone communication skills.
• Excellent interpersonal skills and the ability to work co‑operatively with all staff members.
• Ability to work collaboratively or as part of a team.
• Demonstrate effective time management skills and initiative.
• Ability to assess information and deal with the information expediently and in a responsible manner.
• Continual concentrated learning on the job or elsewhere.
• Ability to multi‑task in high pressure, ever‑changing, noisy, fast‑paced environment.
• Adhere to strict confidentially rules.
• Flexibility, motivation and accountability.

Additional Perks At Mahc

• Staff referral program (Earn up to $1000 for each successful Permanent Part Time and Permanent Full Time new hire you refer to MAHC).
• Extended health benefits (Permanent Full‑Time only).
• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP).
• Collaborative and supportive team environment.

WHY IS MAHC RIGHT FOR YOU?

Imagine working in a place you love to visit on vacation! A career with MAHC lets you do just that. We are located in one of the top international tourist destinations in Canada; positioned just two (2) hours north of Toronto in beautiful cottage country surrounded by vibrant natural beauty, pristine lakes, majestic forests and rocky shorelines.

Our communities are small in size but big in excitement; there are always local fundraisers, farmers markets, live events, pubs and locally owned stores to shop in. There are a variety of seasonal, year‑round activities to keep you busy and fully embraced in the lifestyle that Muskoka has to offer from hiking, fishing, snowshoeing, downhill skiing, heading to Algonquin Park or Arrowhead Park for the day, running and cycling clubs, camping, sitting on a warm sunny patio downtown, or simply relaxing by the lake with your friends. Life here is good!

LET US HELP YOU MAKE YOUR MOVE!

Muskoka Algonquin Healthcare has launched the Housing for Healthcare initiative to help MAHC team members (both new recruits and existing staff) connect with housing options in our communities. For more information on this initiative click on this link Housing for Healthcare

Additional Information

Location(s):

Multi site, working at both the South Muskoka Memorial Hospital (SMMH) located in Bracebridge and the Huntsville District Memorial Hospital in Huntsville (HDMH).

Department:

Inpatient (Med/Surg/CCC)

Hours of Work:

Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements per the collective agreement.

Conditions of employment for external hires includes;

• Proof of immunization and vaccination records to the Hospital’s Occupational Health and Safety department.
• Legal entitlement to work in Canada.
• Clean Criminal Record & Judicial Matters Check.

Our organization:

MAHC is committed to a selection process and work environment that is inclusive and barrier free. We encourage applicants from all equity‑deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Accommodations

will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department. The Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Required Skills

Required Experience