Ward Clerk

University Health Network; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join UHN as a Ward Clerk, providing vital clerical support within the Spinal/Neurosurgery department. With a commitment to excellence, this role includes organizing patient information, scheduling, and ensuring smooth unit operations. You’ll be part of a leading healthcare team dedicated to delivering exceptional patient care, all while benefiting from competitive packages and various perks.

Benefits

Competitive offer packages

Flexibility in work environment

Close access to Transit and UHN shuttle service

Opportunities for development and promotions

Corporate discounts on travel, dining, and more

Qualifications

• Minimum one year of related clerical experience.
• Experience in a healthcare environment preferred.
• General knowledge of office processes and procedures.

Responsibilities

• Performing clerical support and reception responsibilities.
• Organizing and maintaining patient charts and information systems.
• Coordinating appointments and administrative functions.

Skills

Organizational skills

Interpersonal skills

Problem-solving skills

Communication skills

Education

Grade 12 or equivalent

Post-secondary secretarial arts program

Tools

Microsoft Office

Job description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union:CUPE TW Clerical
Number of Vacancies: 1
Site:Toronto Western Hospital
Department:5A Spinal/Neurosurgery
Reports to:Nurse Manager
Salary:$28.64 – 29.52 per hour(start rate is non-negotiable)
Shifts:8 hour shifts7:00 – 3:00pm & 7:30 – 3:30pm every other weekends & holidays
Hours: up to 24 hours per week
Status:PermanentPart-Time
Closing Date: June 26, 2025

Position Summary:

Ward Clerk practices in accordance with relevant legislation/standards, meeting the legal and ethical requirements of the profession.

Duties

• Performing reception responsibilities
• Providing clerical support
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events
• Maintaining written and/or electronic calendar/schedules, etc.
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Performing other duties consistent with the job classification, as required

Qualifications

• Completion of Grade 12 or equivalent
• Minimum one (1) year recent related clerical experience
• General knowledge of office practices, processes, and procedures
• Previous on-the-job computer word processing/spreadsheet experience
• Excellent organizational, time management and prioritization skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Good problem-solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations
• Knowledge of Emergency Assistance Codes
• Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
• Experience working in a Microsoft Office software environment
• Experience working in a health care environment preferred
• Knowledge of Medical Terminology preferred

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.