Ward Clerk

Universityhealthnetwork; Toronto; On-site; CAD 29,000 - 36,000; Part time

Benefits offered by this job

HOOPP pension

Transit access

Flexible work environment

Development opportunities

Corporate discounts

Job summary

University Health Network (UHN) is seeking a Replacement Clerical Clerk for the Emergency department at Toronto General Hospital. The role involves reception duties, scheduling support, and maintaining patient charts in both electronic and paper systems.

The successful candidate will provide administrative assistance, coordinate meetings and appointments, and contribute to the efficient operation of the unit in a high-demand health care setting.

Qualifications

• Completion of Grade 12 or equivalent.

Responsibilities

• Performing reception responsibilities

Skills

Reception duties

Customer service

Communication

Organization

Time management

Problem solving

Stress tolerance

Emergency codes knowledge

Medical terminology

Education

Grade 12 or equivalent

Secretarial arts certificate or equivalent preferred

Tools

Microsoft Office

Job description

Union: CUPE Clerical Bargaining Unit

New or Replacement: Replacement

Site: Toronto General Hospital

Department: Emergency

Reports to: Nurse Manager

Wage Range: $20.83 - $26.04 per hour.

Hours: 7.5 Hours per Week

Shifts: Alternating Weekends; Saturday & Sunday; 1530-2330 and Holidays

Status: Permanent Part-Time

Closing Date: September 3, 2026

Duties

• Performing reception responsibilities
• Providing clerical support
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events
• Maintaining written and/or electronic calendar/schedules, etc.
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Performing other duties consistent with the job classification, as required

Qualifications

• Completion of Grade 12 or equivalent
• Minimum one (1) year recent related clerical experience
• General knowledge of office practices, processes, and procedures
• Previous on-the-job computer word processing/spreadsheet experience
• Good data entry/keyboarding skills
• Excellent organizational, time management and prioritization skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Good problem-solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations
• Knowledge of Emergency Assistance Codes
• Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
• Experience working in a Microsoft Office software environment
• Experience working in a health care environment preferred
• Knowledge of Medical Terminology preferred

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.