Ward Clerk

Winnipeg Regional Health Authority; Neepawa; On-site; CAD 24,000 - 42,000; Full time

Job summary

Winnipeg Regional Health Authority is seeking a Ward Clerk for the Acute Care unit on a 0.60 FTE basis. The role supports daily unit functions, handles patient charts, tests, and communications within the interdisciplinary team.

The position requires an Office Administration Medical diploma or Health Unit Clerk certification with Medical Terminology, plus experience in an electronic health record environment and proficiency in MS Office apps.

Qualifications

• Completion of Office Administration Medical diploma, Health Unit Clerk certificate with Medical Terminology Course (1 and 2 or equivalent)
• One year of Ward Clerk patient care unit experience in the last five years
• Recent evidence of computer skills related to an electronic health record environment
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint) and Internet applications
• Demonstrated organizational skills and ability to work independently
• Demonstrated problem solving and decision making skills
• Ability to adapt to changing techniques and procedures
• Ability to respect and promote confidentiality and cultural diversity
• Ability to work effectively with co-workers, clients and interdisciplinary team

Responsibilities

• Handle all clerical duties to support day-to-day unit function
• Maintain unit communication: answer calls, redirect to staff, contact switchboard, page physicians, manage faxes and emails
• Greet visitors and assist with inquiries with charge nurse
• Submit daily GRASP reports to Nursing Office
• Process electronic and paper daily lab orders and ensure lab receives orders
• Enter orders into Orders Communication system and update charts
• Notify nurse of appointments and update Client Care Plan
• Assemble and manage patient charts and transfer documentation
• Organize and back up patient charts and ensure adequate supply of forms
• Utilize ADT to admit, transfer and discharge patients
• Order stationery and maintain unit supplies
• Perform other duties as assigned

Skills

Organizational skills

Communication

Problem solving

Independent worker

Team collaboration

Education

Office Administration Medical diploma

Health Unit Clerk certificate with Medical Terminology Course

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Access

PowerPoint

Job description

Already a Manitoba health-care employee?

Department / Unit: Acute

Job Stream: Non-Clinical

Union : MGEU

FTE: 0.60

Anticipated Shift: Days; Evenings

Daily Hours Worked: 7.75

Salary: As per collective agreement

POSITION SUMMARY:

The Ward Clerk is directly responsible to the manager for provision of effective clerical functions of a unit.

QUALIFICATIONS:

• Completion of Office Administration Medical diploma, Health Unit Clerk certificate with Medical Terminology Course (1 and 2 or equivalent), or equivalent hospital based training
• One year of Ward Clerk patient care unit experience in the last five (5) years
• Recent evidence in the ability and proficiency in computer skills related to an electronic health record environment
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated problem solving and decision making skills
• Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
• Demonstrated knowledge and competence of skills and concepts related to the position
• Demonstrated competence in written, oral and telephone communication skills
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis
• Ability to respect and promote a culturally diverse population
• Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

RESPONSIBILITIES:

Overview:

• Responsible for all clerical duties that are designed to support and maintain the day to day function of the Acute Care unit.
• Responsible for maintaining communication within the unit, including answering the telephone, redirecting calls to the appropriate staff, contacting switchboard, paging physicians and ensuring faxes and emails are sent and received in a timely manner.
• Responsible for greeting visitors to the unit and assisting with inquiries in consultation with the charge nurse.
• Responsible for submitting GRASP (Daily Unit Activity Report) daily to Nursing Office after Charge Nurse reviews information submitted.
• Completing electronic and/or paper daily lab orders and ensuring that the lab receives the order.
• Enter orders into Orders Communication when received from physicians and ensure the results of all tests are placed into the chart appropriately;
• Notifies the nurse of any scheduled appointments for their patients updating Client Care Plan as needed.
• Creating patient charts including preparation of labels utilizing the approved standard chart sequence. Responsible for assembling patient charts on admission and dismantling charts on discharge and return of patient records to Health Records.
• Responsible for backing the patient charts to ensure that there are sufficient blank physicians orders sheets, interdisciplinary progress notes in each chart.
• Organizing patient transfer documentation, on some units this includes booking of the ambulance and assembling relevant paperwork
• Use of ADT to admit, transfer and discharge patients throughout the facility and also on final discharge.
• Order stationary and ensure that there are sufficient supplies available on the unit.
• Other duties as assigned.

Applicants already employed with Prairie Mountain Health may be considered for this position before other applicants. Please continue to apply for positions that are of interest to you.

This position is subject to a Criminal Records Check (including vulnerable sector), Adult Abuse Registry Check, and a Child Abuse Registry Check. The successful candidate will be responsible for any services charges incurred.

PMH has an Indigenous Human Resource Initiative and is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to voluntarily self-identify as being of Indigenous descent in their cover letter and/or within their application form.

We thank all applicants that apply but only those candidates selected for an interview will be contacted.