Waiter / Waitress Staff

Pizza Delight; Penetanguishene; On-site; CAD 25,000 - 35,000; Part time

Job summary

Pizza Delight is seeking enthusiastic waitstaff to provide exceptional service to guests. Responsibilities include taking orders, serving meals, and maintaining cleanliness in the restaurant. Ideal candidates will have strong interpersonal and communication skills, and the ability to work in a fast-paced environment.

Qualifications

• Experience in restaurant operations is often required; on-the-job training provided.
• Bilingualism and good grooming are required.

Responsibilities

• Take orders and serve guests according to customer service protocol.
• Prepare and serve meals, beverages, and desserts.
• Handle reservations and greet guests.

Skills

Interpersonal Skills

Communication Skills

Teamwork

Adaptability

Attention to Detail

Job description

The waiters / waitresses take orders and serve guests according to Pizza Delight customer service protocol. They prepare table settings and perform meal and dessert service. They may perform functions similar to the hostess and the counter person.

Main functions

• Apply health regulations related to cleanliness;
• Follow safety regulations;
• Comply with WHMIS standards;
• Use equipment properly according to guidelines;
• Maintain restaurant and equipment cleanliness and perform maintenance tasks;
• Keep work area clean and organized;
• Clear, clean, and reset tables in the dining room;
• Wash and store dishes;
• Supply service areas;
• Handle reservations and greet take-out guests;
• Greet guests, present menus, suggest items, highlight promotions, and answer questions about food and beverages;
• Use sales techniques effectively;
• Take orders and transmit them to the kitchen via POS system;
• Prepare and serve beverages, wines, liquors, and cocktails in accordance with customer service protocol;
• Prepare and serve desserts;
• Serve meals and ensure quality service while following customer service standards;
• Prepare bills, process payments, and balance daily transactions;
• Perform additional tasks as requested by the supervisor.

Requirements

Experience in restaurant operations is often required; however, on-the-job training is provided. Manual dexterity, understanding of complex situations, attention to detail, and adaptability are essential. Strong interpersonal skills, ease in meeting people, teamwork, communication skills, bilingualism, good grooming, confidence, integrity, stress management, dynamism, autonomy, and flexibility are also required.

Working conditions

Work hours are scheduled in advance with occasional overtime. Schedules vary and may include daytime, evening, weekend, and holiday shifts. Part-time work and split shifts are possible. Work is intense during peak mealtimes. The environment can be noisy and stressful due to the pace of work.