VP of Revenue

TopHat HR; Ontario; On-site; CAD 90,000 - 110,000; Full time

Job summary

TopHat HR is seeking a VP of Revenue for a growing B2B SaaS company. The role includes driving customer retention, expansion, and upsell strategies, contributing significantly to revenue performance. Candidates should have a proven track record in similar roles, strong leadership skills, and a data-driven mindset.

Qualifications

• 5+ years in B2B SaaS roles focused on retention and revenue growth.
• Proven success in customer retention and upsell programs.
• Strong leadership with cross-team collaboration skills.

Responsibilities

• Lead strategies for customer retention and revenue growth.
• Collaborate with teams to deliver exceptional customer experiences.
• Analyze customer data for actionable insights.

Skills

Leadership

Analytical skills

Customer retention

Upsell strategies

Communication

Job description

This range is provided by TopHat HR. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$90,000.00/yr - CA$110,000.00/yr

Direct message the job poster from TopHat HR

About Us:

Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services.

About the Position:

At TopHat HR, we’re hiring on behalf of our client — a growing B2B SaaS company — for a dynamic, data-driven leader to join their team as the VP of Revenue. Reporting directly to the CRO, you will play a critical role in driving customer retention, expansion, and upsell strategies to fuel their continued growth. This is an opportunity to shape a high-impact function and make a measurable difference in revenue performance

Key Responsibilities:

• Lead and execute strategies to maximize customer retention, accounts expansion and drive revenue growth through current customers by upsells and cross-sell initiatives.
• Collaborate closely with the Customer Success, Product teams and logistics team to deliver exceptional customer experiences and identify new revenue opportunities.
• Analyze customer data and trends to uncover actionable insights, proactively addressing churn risks and identifying growth potential.
• Develop and optimize retention, loyalty and expansion playbooks, aligning with their go-to-market and customer journey strategies.
• Implement a robust framework for revenue forecasting, performance tracking, and reporting to the Chief Revenue Officer and senior leadership.
• Foster a culture of customer obsession and continuous improvement, ensuring your team is empowered to hit ambitious targets.

Requirements:

• 5+ years of experience in, retention & account expansions with revenue growth or similar roles within the B2B SaaS industry.
• Proven track record of implementing successful customer retention and upsell programs that drive measurable results.
• Strong leadership skills with the ability to collaborate across teams and influence stakeholders.
• Data-driven mindset with excellent analytical skills to identify trends and translate them into actionable strategies.
• Exceptional communication and presentation skills, able to engage both executive stakeholders and front-line teams.
• A passion for customer success and a relentless focus on driving value throughout the customer lifecycle.

We are an equal opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Software Development

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