Vosyn IT Support Specialist - Masters-Level Internship Department: IT and Security

Vosyn; Toronto; Hybrid; CAD 36,000 - 52,000; Part time

Job summary

Vosyn, a Toronto-based Language Synthesis AI company, seeks an IT Support Specialist for a Masters-Level Internship. Remote work with hybrid options in Toronto and a CAD hourly rate of $32 is offered.

You will support hardware, software, and network issues while gaining hands-on IT infrastructure experience in a fast-growing startup. The role emphasizes end-user support, system maintenance, security best practices, and collaboration with teams to implement IT solutions that drive organizational

Qualifications

• Bachelor’s in Information Technology or Computer Science or related field.
• Master’s program enrollment or completion preferred but not mandatory.
• Familiarity with Windows, macOS and Linux operating systems.
• Experience with remote desktop and ticketing systems is expected.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Troubleshoot IT problems in a timely and effective manner.
• Assist in maintaining and upgrading IT systems, including servers and devices.
• Manage user accounts, permissions, and access control per security policy.
• Monitor system performance and identify potential issues proactively.
• Install and update software and hardware as required.
• Document IT processes and user guides for knowledge sharing.
• Collaborate with teams to implement IT solutions aligned with goals.

Skills

Problem solving

Analytical thinking

Strong communication

End-user support

Education

Bachelor's degree in IT or CS

Master's program preferred

Tools

Remote desktop

Ticketing systems

Network monitoring

Windows/macOS/Linux

Job description

IT Support Specialist - Masters-Level Internship

Work location: Remote (with hybrid options in Toronto)

Compensation: Hourly ($32 CAD)

About Us

Vosyn is a Language Synthesis AI company based in Toronto. We build technology that removes language barriers, so people can access and understand information in any language. We are preparing for an IPO, and the people who join us now help shape both the product and the company itself. Good ideas get heard here, whoever they come from.

About the Role

As an IT Support Specialist, you will play a vital role in maintaining and enhancing the organization’s IT infrastructure by providing technical support and troubleshooting for hardware, software, and network-related issues. This role requires a problem-solving professional who can address IT challenges, support end-users, and ensure system efficiency and security.

Key Responsibilities

• Provide technical support for hardware, software, and network issues to ensure uninterrupted operations.


• Troubleshoot and resolve IT problems in a timely and effective manner.


• Assist in maintaining and upgrading IT systems, including servers, networks, and devices.


• Manage user accounts, permissions, and access control in compliance with security policies.


• Monitor system performance and proactively identify potential technical issues.


• Install, configure, and update software and hardware systems as required.


• Document IT processes, solutions, and user guides to support team knowledge sharing.


• Collaborate with teams to implement IT solutions that align with organizational goals.

About You

• Completed Bachelor’s degree Information Technology, Computer Science, or a related field required. Master’s program enrollment or completion is preferred but not mandatory.


• Strong problem-solving and analytical skills, with a passion for troubleshooting IT issues.


• Familiarity with operating systems (e.g., Windows, macOS, Linux) and networking protocols.


• Experience with IT support tools and platforms (e.g., remote desktop, ticketing systems).


• Proficiency in system maintenance and security best practices.


• Excellent communication skills to effectively assist end-users and collaborate with teams.


• Highly organized and able to prioritize tasks in a fast-paced environment.


• Certifications such as CompTIA A+, Network+, or similar are a plus.


• Ability to work both independently and collaboratively.


• Strong problem-solving skills and attention to detail.


• New graduates are encouraged to apply

We believe exceptional talent often emerges from diverse paths. If you possess a profound curiosity, a genuine passion for continuous personal and professional growth, and a strong desire to apply your unique abilities to create significant impact within our team, we strongly encourage you to apply - even if your background doesn’t align perfectly with every single qualification.

At Vosyn, you have the opportunity to contribute to a growing global organisation shaped by diversity of thought, experience and cultures. Our interns come from leading universities around the world, bringing fresh perspectives to work that moves the company forward. We invite you to join us on this exciting journey, applying your abilities, learning through real contributions and bringing the best version of yourself to the team you will work alongside.

Why Join Us

• Work inside a start-up as it prepares for an IPO, and see how that actually gets done.


• Work directly with senior management and members of the advisory board.


• Build experience you can point to: real projects with real outcomes.


• Take ownership of work that matters to the company, with the pace and responsibility of a start-up.

Vosyn is an equal-opportunity employer. We hire people from different backgrounds, disciplines, and countries because the work is better for it, and we want every member of the team to feel respected and supported. We take workplace safety seriously, follow the regulations that apply to us, and expect everyone here to look out for one another. If that sounds like a place you would want to work, we encourage you to apply.

Please note

At Vosyn, we hire on a rolling basis, so we encourage you to apply as soon as possible. While we operate with flexibility, we also cater to academic semester work terms to align with school schedules, ensuring a smooth transition for students joining us.Be a part of a fast-growing global organization that values diversity of thought, experience, and culture. Our interns come from top universities worldwide, and we invite you to contribute, learn, and grow with us on this exciting journey.

Recruitment Process

• 1 Apply


• 2 1st Interview


• 3 2nd Interview


• 4 3rd Interview


• 5 Group Discovery Session


• 6 Next Step Form


• 7 Contract


• 8 Onboarding

Your placement is an opportunity to contribute at a richly rewarding stage of growth, working directly with senior management and members of the advisory board while gaining an inside view of how a company develops. You will take ownership of work on the company's critical path, building experience you can carry into your next chapter, with priority consideration for full‑time opportunities after your internship. If academic commitments affect your availability, share them with us so we can explore what is possible within your program’s placement requirements. Thank you for considering a journey with us. We look forward to learning what you could contribute and what you hope to discover.