Volunteer Coordinator

Kaizen Lab Inc.; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Volunteer Coordinator to manage volunteer programs and administrative tasks at a community-focused organization. This role involves developing recruitment processes, fostering relationships with community partners, and ensuring compliance with organizational policies. As a key player in promoting volunteerism, you will help create a positive impact in the community. Join a diverse and inclusive workplace where your contributions will help shape vibrant neighborhoods and empower individuals to reach their potential. If you're passionate about making a difference, this opportunity is perfect for you.

Benefits

Complimentary YMCA membership

Access to fitness programs from home

Discounts on childcare and camp programs

Complimentary wellbeing and counselling services

Qualifications

• 2+ years experience in Office Administration or Volunteer Management.
• Strong attention to detail and commitment to quality.

Responsibilities

• Develop recruitment processes for volunteers based on program needs.
• Coordinate volunteer applications, interviews, and onboarding.

Skills

Office Administration

Volunteer Management

Interpersonal Skills

Communication Skills

Attention to Detail

Microsoft Office Suite

Education

Degree in Business Administration

Diploma in Volunteer Management

Tools

Spreadsheets

Database Maintenance

Job description

Title: Volunteer Coordinator

Location: John W. Lindsay YMCA

Position Status: Full-Time, Contract (June 2 to July 25, 2025)

Compensation: $18.00 per hour

There is potential inside all of us – we all have it in us to shine.

Every charity exists to help solve a problem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and more. Today, our network is spread across 100+ program locations in HRM and the province, meeting the most urgent needs of our communities in mental health supports, accessible childcare, supporting an increasing immigrant population, safe spaces for youth to grow and lead, helping to navigate a precarious labour market, delivering wellness programming for all, and creating community for isolated older adults.

We give people the tools, encouragement, and safe space to discover their inner strength. When they know someone’s in their corner, with unconditional support, they realize they can do more than they thought possible. It’s your support, expertise, and guidance that helps people ignite their full potential and shape our neighbourhoods into vibrant and healthy communities.

With us at their side, they can Shine On.

As part of your total compensation:

• Receive a complimentary YMCA membership to our Health & Fitness facilities
• Access to Y at Home, where you can participate in fitness programs from your own home
• Discounts on YMCA childcare and camp programs
• Complimentary wellbeing and counselling services

About the Role:

Reporting to the Program Director, this position is responsible for the administration and volunteer management component of all departments for the John W. Lindsay YMCA. The Volunteer Coordinator will provide clerical support to ensure efficient, accurate delivery of administrative services in support of quality program delivery. Accountable for administrative duties carried out in alignment with Y policy and compliance guidelines.

In this role, you will:

• Develop recruitment processes to secure volunteers based on program and operational needs – this includes regular operations and special events.
• Coordinate & organize volunteer applications, interviews, paperwork, and conduct reference checks as per association requirements.
• Management of volunteer onboarding, placement, and record management. Includes: coordination of volunteer placements, maintenance of volunteer database, child protection/HR record compliance, volunteer recruitment, and maintenance of volunteer files.
• Preparation, interpretation, and report on volunteer metrics and comply with Association reporting requirements. Ensure appropriate record retention and security protocols in keeping with Association requirements.
• Foster positive relationships with YMCA families, participants, external agencies and community partners to further YMCA community impact and spirit of volunteerism.
• Develop tracking system for volunteers including schedules, hour tracking and contact database.
• Coordinate and develop end of summer volunteer appreciation event as well as ongoing appreciation initiatives and communications with volunteers.
• Respond to internal and external requests for information and/or assistance in a timely fashion. Foster an environment of collaboration, information sharing, and proactive support in dealings with staff, volunteers, clients, and members.
• Other duties as assigned.

Education and Skills Qualifications:

• Degree, or diploma in Business Administration, Volunteer Management, or related field considered an asset.
• 2 years’ experience in Office Administration, Program Administration, or Volunteer Management, preferably in a Non-for-Profit environment considered an asset.
• Strong attention to detail and commitment to quality
• Demonstrated ability to tactfully handle sensitive situations
• Demonstrated ability to manage multiple, competing deadlines and priorities
• Strong interpersonal and communication skills
• Intermediate Microsoft Office Suite, spreadsheets, database maintenance

To Apply:

Please apply online at https://ymcahfx.ca/workwithus/ by May 15, 2025.

Please note that all successful candidates are required to provide:

• Criminal Record Check, Vulnerable Sector Check, and Child Abuse Registry Check (less than 6 months old), if 18 years of age or older
• Attend Child Safeguarding Training upon hire
• Valid First Aid and CPR Training

Please note: Background checks are reviewed on an individual basis – offenses, if any, are based on role and Child Safeguarding requirements, and may not eliminate candidates from employment at our YMCA.

At the YMCA, we are committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued, respected, and empowered to bring their full, authentic selves to work. We believe that a variety of perspectives, backgrounds, and experiences enrich our organization, enabling us to better serve our community and achieve our mission. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, including Black, Indigenous, People of Colour, racially diverse, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply.

If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.