VOIE Product Leader – Canada

TransUnion; Burlington; Hybrid; CAD 131,000 - 182,000; Full time

Job summary

TransUnion in Canada is seeking a Senior Advisor, Product Management to lead the VOIE product across Income and Employment verification. You’ll define strategy, roadmap, and end-to-end delivery from discovery to scale, collaborating with technology, data partnerships, sales, and legal.

This hybrid role requires regular in-person work at a TU office location for two days a week and a deep understanding of privacy, regulatory, and market dynamics in the Canadian credit ecosystem.

Qualifications

• Bachelor’s degree required, MBA preferred.
• 7-10+ years of Product Management experience in VOIE (Verification of Income & Employment), credit reporting, financial services, building data, and/or compliance-heavy product.
• Demonstrated experience shipping products that handle sensitive data with strong privacy, security, and regulatory requirements.
• Fluency in experimentation, analytics, and metric design (conversion funnels, cohort analysis, A/B testing).
• Deep experience operating within agile product methodologies and structured product development life cycles (PDLC).
• Strong understanding of the Canadian credit ecosystem.
• Strong technical acumen: APIs, data pipelines, identity resolution, monitoring/observability, and platform reliability.
• Passion for utilizing data to solve critical business issues.
• Ability to lead, influence, and work autonomously.
• Ability to manage multiple competing priorities in a fast‑paced, dynamic environment.
• Curious and customer focused.
• Exceptional written and verbal communication skills, with the ability to translate complexity into clarity.
• Strong collaborator who excels at working effectively across matrixed, cross‑functional teams.

Responsibilities

• Define the multi‑year product vision and success metrics for VOIE, aligned to business outcomes.
• Build and manage a prioritized roadmap that balances customer value, regulatory constraints, data supply, and technical feasibility.
• Lead market assessments for new verticals and channels.
• Drive structured discovery with customers, developers, and partners to identify verification pain points.
• Own the end‑to‑end user journey.
• Establish and validate hypotheses via experiments, Voice of Customer, usability tests, and A/B tests; translate insights into clear product requirements.
• Partner with technology and operations to source, normalize, and enrich payroll and HCM data; define data quality thresholds and SLAs.
• Oversee API design, developer tools and overall developer experience.
• Implement monitoring and analytics to track key metrics such as coverage, match rates, pass rates, fallbacks, and compliance requirements.
• Define pricing and packaging strategies, including usage‑based and bundled offerings.
• Enable Sales, Partnerships, and Customer Success with compelling value propositions, collateral, and pilot programs.
• Define launch criteria, readiness plans, and rollout strategies across use cases and customer segments.
• Produce clear product documentation (PRDs, user stories); support and drive a healthy backlog; manage scope and prioritization for predictable delivery.
• Support cross‑functional teams through agile processes; align stakeholders and elevate blockers proactively.
• Measure performance against KPIs; drive continuous improvement through data‑driven iteration.

Skills

APIs

Data pipelines

Analytics

A/B testing

Agile methods

Cross-functional

Education

Bachelor's degree

MBA

Tools

APIs

Job description

TransUnion in Canada is seeking a Senior Advisor, Product Management to lead the VOIE product across Income and Employment verification. You’ll define strategy, roadmap, and end-to-end delivery from discovery to scale, collaborating with technology, data partnerships, sales, and legal.

This hybrid role requires regular in-person work at a TU office location for two days a week and a deep understanding of privacy, regulatory, and market dynamics in the Canadian credit ecosystem.