Visual Merchandising & Store Performance Lead

Outlet Fashion; Moose Factory; On-site; CAD 42,000 - 66,000; Full time

Job summary

J.Crew Factory in Moose Factory, Ontario is seeking a Visual Assistant Manager to join the leadership team and drive profitability through genuine connections with customers, brand loyalty, and community engagement. You will coach the sales team to maximize performance and collaborate with other leaders to adapt strategies for business success and smooth operations.

You will help recruit, train, and develop associates, oversee operations and systems, and ensure best-in-class service.

Qualifications

• Leadership and coaching experience.
• Strong focus on customer service and brand loyalty.
• Ability to collaborate with leadership and store team.

Responsibilities

• Support Store Director & Associate Store Manager to drive business results and profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training and development when needed.
• Foster a collaborative environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to enhance customer connections.
• Engage community and build loyalty through events.
• Step into various sales-floor roles as needed.

Skills

Leadership

Coaching

Customer service

Team collaboration

Brand loyalty

Job description

J.Crew Factory in Moose Factory, Ontario is seeking a Visual Assistant Manager to join the leadership team and drive profitability through genuine connections with customers, brand loyalty, and community engagement. You will coach the sales team to maximize performance and collaborate with other leaders to adapt strategies for business success and smooth operations.

You will help recruit, train, and develop associates, oversee operations and systems, and ensure best-in-class service.