Visual Merchandiser - Full Time

MEC; Whistler; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Staff discount

Tuition reimbursement

Paid volunteerism

Growth opportunities

Job summary

MEC is expanding in Whistler and seeks a Visual Merchandiser to help create engaging product displays and experiences for members. You will collaborate with a passionate team, align visuals with MEC standards, and drive seasonal promotions while helping customers find the right gear for their adventures.

Ideal candidates have 1–3 years in visual display and merchandising, a love for the outdoors, and strong organizational skills.

Qualifications

• 1-3 years of Visual Display and merchandising experience.
• Excellent customer service mindset and ability to connect with people.
• Strong planning and organizational skills to manage displays and schedules.

Responsibilities

• Ensure visual elements align with MEC standards and current merchandise.
• Set up promotional displays and seasonal changeovers.
• Maintain daily floor checks and displays.
• Dress tables, mannequins, and vignettes according to MEC standards.
• Engage with members, answer questions, and match gear to needs.
• Adjust lighting to highlight products and displays.
• Train floor staff on visual standards and best practices.
• Collaborate with department managers on promotions.

Skills

Visual merchandising

Customer service

Product knowledge

Planning & organization

Teamwork

Job description

Why Join MEC?

MEC is expanding! Join us on this new adventure as we’re looking for passionate and knowledgeable outdoor enthusiasts to help bring our newest store to life in Whistler. MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures – and as a Visual Merchandiser, you’ll be there to help make it happen. As one of our founding team members, you'll have a unique opportunity to help shape the culture, build meaningful connections within the local outdoor community, and bring MEC's purpose and values to life from day one in one of the world's most iconic mountain destinations. Whether members are planning their first camping trip, gearing up for a multi-day backcountry adventure, or heading out for a weekend ride, you’ll use your outdoor experience and product expertise to help them find the right gear and feel confident getting outside. You’ll work alongside people who genuinely love the outdoors and care about helping others enjoy it too. At MEC, coworkers often become ski partners, climbing buddies, and friends beyond the store. This isn't just an opportunity to join MEC. It's an opportunity to help build something special from the ground up in Whistler.

The role

As a Visual Merchandiser you’ll make MEC a great place to visit. You’ll work on Visual initiatives and Standards, create product displays. You’ll help in other ways too, give exceptional member service by matching people with gear that suits their needs, and you’ll share your real-world experience about products. You’ll also have a chance to grow and try new things. If you love the outdoors, learning about gear and connecting with people, this is the role for you.

What a day in the life looks like:

• You will ensures all visual elements are displayed with current merchandise and reflect current market trends.
• Implement the setup of all promotional set ups and seasonal changeovers.
• Perform daily maintenance floor checks.
• Prepares store displays, mannequins & bust forms dressing & styling according to MEC standards and best practices.
• Prepares table merchandising and vignettes.
• Plans and organize the merchandising of walls and floor fixtures.
• Chat with members about products and connect them with what they’re looking for.
• Adjust lighting to highlight mannequins and merchandise.
• Communicate Visual standards and provides training to other floor staff.
• Liaise with Department Managers on departments and promotional set ups.

You might be who we’re looking for if:

• You have 1-3 years of previous Visual Display and merchandising experience.
• You like working with a diverse, inclusive, hands-on, collaborative team.
• You’re passionate about the outdoors. Product knowledge in camping, cycling, packs or any other outdoor activity is a great asset.
• You have exceptional planning, organization and time management skills.
• You want to connect people with quality products to encourage active outdoor lives.
• You have a high attention to detail and passion for creative ideas.
• You’re a “can do” person who likes to learn new things.
• Your skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
• You have a good natured, outgoing welcoming vibe and genuinely like helping people.
• Customer service is not just your skill, it’s your mindset. You’ll go out of your way to provide an excellent member experience.
• You can lift 50 lb. walk 10,000 steps per day, and you are comfortable climbing ladders.
• Previous retail or customer service experience is a plus, not a must.
• You’re curious about gear and want to learn more – we’ll provide training to build your skills.

Availability

• Full, open availability five (5) days a week including one weekend day (Saturday or Sunday).

What Do We Offer

• More than just a job. We love what we do, and we offer to share our passion for outdoors.
• Competitive hourly rate and clear pay increase program
• Full Time hours (37.5 paid per week)
• Staff discount and pro deals (amazing deals straight from vendors).
• The chance to spend time with your peers through field experience programs, and to live our purpose to get active outside.
• Lots of training and product knowledge.
• Competitive benefit package includingHealth benefits (medical and dental), life insurance, Employee matching group Retirement Savings Plan (RRSP).
• Paid sick days.
• Tuition reimbursement program to expand your knowledge and skills.
• Paid volunteerism,
• Growth opportunities.
• An amazing, collaborative team – people are what makes MEC an incredible place to work.

Compensation

• This role ranges from $20.40 to $23.00, dependent on skills, experience, and certifications, with flexibility for candidates who bring additional relevant experience.