Advisor - Part Time

Mountain-Equipment-Company-; Whistler Village; On-site; CAD 26,000 - 29,000; Part time

Benefits offered by this job

Staff discount

Vendor pro deals

Health benefits

RRSP employer plan

Tuition reimbursement

Growth opportunities

Extensive training

Job summary

MEC in Whistler is expanding and hiring an Advisor to help launch our new store. You’ll match members with gear, share real-world product knowledge, and contribute to merchandising and service excellence in a vibrant outdoor community.

Join a collaborative team that values sustainability, learning, and helping Canadians get active outside. Availability includes weekends and two additional weekdays in a supportive, growth-focused environment.

Qualifications

• Passion for the outdoors and gear knowledge across camping, cycling, and packs.
• Background in retail or customer service is a plus.
• Willingness to lift up to 50 lb and be active during shifts.
• Availability on Saturdays or Sundays and two other weekdays.

Responsibilities

• Help members find gear that fits their needs and provide real-world advice.
• Share product knowledge and act as a resource for questions about gear.
• Assist with visual merchandising, inventory, and store upkeep.
• Promote MEC events, services and sustainability initiatives.

Skills

Outdoor enthusiasm

Product knowledge

Customer service

Teamwork

Communication

Physical stamina

Job description

MEC is expanding! Join us on this new adventure as we're looking for passionate and knowledgeable outdoor enthusiasts to help bring our newest store to life in Whistler.

MEC is more than a store. We're a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures - and as an Advisor, you'll be there to help make it happen.

As one of our founding team members, you'll have a unique opportunity to help shape the culture, build meaningful connections within the local outdoor community, and bring MEC's purpose and values to life from day one in one of the world's most iconic mountain destinations.

Whether members are planning their first camping trip, gearing up for a multi-day backcountry adventure, or heading out for a weekend ride, you'll use your outdoor experience and product expertise to help them find the right gear and feel confident getting outside.

You'll work alongside people who genuinely love the outdoors and care about helping others enjoy it too. At MEC, coworkers often become ski partners, climbing buddies, and friends beyond the store.

This isn't just an opportunity to join MEC. It's an opportunity to help build something special from the ground up in Whistler.

The role

As an Advisor, you'll make MEC a great place to visit. You'll give exceptional member service by matching people with gear that suits their needs, and you'll share your real-world experience about products. You'll help in other ways too, like visual merchandising or lending a hand to other staffers, and you'll also have a chance to grow and try new things. If you love the outdoors, learning about gear and connecting with people, this is the role for you.

What a day in the life looks like:

• Chat with members about products and connect them with what they're looking for.
• Ask open-ended questions to understand members' needs.
• Share product knowledge and industry-leading advice on gear, including your personal recommendations.
• Be part of a team of staffers who takes pride in keeping the store in tip-top shape.
• Help behind the scenes to organize inventory and get members the products they need.
• Spread the word about MEC events and services.
• Learn about new products, technology and features (including sustainability).
• Above all, help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.

You might be who we're looking for if:

• You like working with a diverse, inclusive, hands-on, collaborative team.
• You're passionate about the outdoors. Product knowledge in camping, cycling, packs or any other outdoor activity is a great asset.
• You want to connect people with quality products to encourage active outdoor lives.
• You're a "can do" person who likes to learn new things.
• Your skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
• You have a good natured, outgoing welcoming vibe and genuinely like helping people.
• Customer service is not just your skill, it's your mindset. You'll go out of your way to provide an excellent member experience.
• You can lift 50 lb. and walk 10,000 steps per day.
• Previous retail or customer service experience is a plus, not a must.
• You're curious about gear and want to learn more - we'll provide training to build your skills.

Availability

• Full, availability on Saturday or Sunday and two other weekdays.

What do we offer:

• More than just a job. We love what we do, and we offer to share our passion for outdoors.
• Competitive hourly rate and clear pay increase program
• Part Time hours ( minimum 15 hours per week)
• Staff discount and pro deals (amazing deals straight from vendors).
• The chance to spend time with your peers through field experience programs, and to live our purpose to get active outside.
• Lots of training and product knowledge.
• Competitive benefit package includingHealth benefits (medical and dental), life insurance, Employee matching group Retirement Savings Plan (RRSP).
• Tuition reimbursement program to expand your knowledge and skills.
• Growth opportunities.
• An amazing, collaborative team - people are what makes MEC an incredible place to work.

Compensation:

• This role ranges from $19.35 to $20.20, dependent on skills, experience, and certifications, with flexibility for candidates who bring additional relevant experience.