Victoria Internal Sales & Quotation Coordinator

Grove Group; Central Ontario; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Reward & recognition

Career development and training

Referral bonus for recommending a job

Discounts on parts and tools

Uniforms

24/7 professional counselling

Job summary

ACM Parts Hastings Branch is seeking a Sales Coordinator/Branch Administrator to support Territory Managers and contribute to branch success. The role offers training, development, and career progression in sales.

Key duties include inventory control, sales administration, coordinating with service and parts teams, and developing customer relationships. We value detail orientation and a customer-focused mindset to deliver exceptional service.

Qualifications

• Strong knowledge of cars and car parts.
• Experience in a similar role (store person role advantageous).
• Middle- to high-level computer literacy and ability to use basic business software.

Responsibilities

• Maintain Hastings branch inventory for new/used goods and parts.
• Provide administrative support for sales and inventory items.
• Assist with yard organisation and sales promotions.
• Process sales paperwork and understand sales processes and tools.
• Develop relationships with customers and identify new business opportunities.
• Prepare periodic sales performance reports.

Skills

Car parts knowledge

Autonomy

Computers/IT systems

Tools

Computers/IT systems

Job description

ARE YOU LOOKING FOR AN EXCITING CAREER OPPORTUNITY IN SALES? Our Hastings Branch is looking for a Sales Coordinator/Branch Administrator to support our Territory Managers and contribute to branch success. This role offers excellent training, development, and career progression opportunities in sales.

What we offer:

• Competitive salary and incentive-earning scheme.
• Great working environment.
• Advancement Opportunities within the Organisation.
• Ongoing Training & Development.
• Employee Assistance Program.

About the role:

• Oversee branch inventory control for New & Used Whole goods and attachments, ensuring the equipment available is well-suited to your customers' needs.
• Provide administrative support for sales and inventory-related items.
• Work with the service and parts departments on sales activities.
• Assist with yard flow and organisation.
• Promoting sales to existing clients.
• Processing sales paperwork and developing an in-depth understanding of our sales process and tools.
• Develop an understanding of the sales territory's customer base, identify new potential customers, and develop relationships.
• Developing your product knowledge for the equipment that we offer.

About you:

As a Sales Coordinator, you will bring enthusiasm, a willingness to learn, and a customer‑focused mindset to a team dedicated to delivering world‑class service and solutions. You will play a key role in supporting our success, both now and in the future, in an ever‑evolving world of work. Detail‑oriented and has good organisational skills and the ability to meet expected deadlines.

• Detail-oriented and has good organisational skills and the ability to meet expected deadlines.
• A passion for sales and a willingness to learn.
• The ability to balance multiple tasks and priorities.
• Someone who can establish and maintain long‑term relationships with a steadfast commitment to delivering exceptional customer experiences.

ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry. We are reimagining the way vehicles can be repaired by providing a choice of options that suit customers’ needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts. ACM Parts is reinventing the quality and service standards of the repair industry. It’s our mission to re‑define repair.

The Opportunity

We have an exciting opportunity for an eBay Sales Coordinator to join our team!

Role responsibilities

• Upload and maintain accurate eBay inventory listings, including product descriptions, photos, part numbers, vehicle compatibility information, pricing and stock availability.
• Answer telephone enquiries in a timely, polite and professional manner
• Respond to customer messages, product enquiries and offers in a timely and professional manner, ensuring a high standard of customer service.
• Process orders and coordinate dispatch with operations
• Provide customers with order updates and tracking information
• Manage returns, refunds and disputes in accordance with company policies and eBay requirements
• Monitor customer feedback, maintain eBay seller performance standards and promptly address issues impacting customer satisfaction and account performance.
• Review listing performance and identify opportunities to improve sales
• Prepare daily, weekly and ad hoc reports on eBay sales performance, order volumes, returns and overall account performance.
• Identify and communicate opportunities for continuous improvement in processes and customer outcomes
• Perform other duties as required

Does this sound like you?

• Have a strong knowledge of cars and car parts
• Be experienced in a similar role (store person role advantageous)
• Have intermediate knowledge of computers/systems
• Be able to work autonomously
• Have Full Australian working rights

We know that sometimes people need non‑standard work hours and would be happy to discuss the options available in this role, or similar roles across our business.

• Reward & recognition
• Career development and training
• Referral bonus for recommending a friend to work with us
• Discounts on parts and toolsUniforms
• 24/7 professional counselling for Team members and their immediate families

We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.

AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.

Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation