Vice President, Service & Repair Sales

thyssenkrupp Elevator; Dorval; On-site; CAD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Continuous development

Work-life balance

Inclusive culture

Job summary

TK Elevator is seeking a results-driven Sales Leader to drive service and repair sales across Canada. You will shape sales programs, lead a high-performing team, and work with operations to ensure smooth delivery.

A strong track record in hitting targets and navigating complex negotiations is essential. You will analyze market trends, manage budgets, and cultivate key client relationships while leveraging CRM data to forecast performance.

Qualifications

• Bachelor's degree in business, marketing or related field; a master's degree is advantageous.
• Proven senior leadership experience in a sales role.
• Strong track record of achieving/exceeding sales targets and revenue goals.
• Excellent leadership and team management skills with ability to attract, grow and retain talent.
• Strategic thinking with understanding of market dynamics and trends.
• Exceptional communication, negotiation and interpersonal skills.
• Analytical mindset with ability to leverage big data for informed decisions.
• Proficiency in CRM software and Microsoft Office suite.
• Adaptability to navigate a dynamic market and travel (~25%).
• French language is an asset.

Responsibilities

• Developing and implementing service and repair sales programs to grow market share, revenue and profitability.
• Overseeing bid strategies, contract approvals and complex negotiations to optimize retention and conversions.
• Developing and managing KPIs and the sales budget.
• Building and leading sales team members, providing guidance, mentorship and growth opportunities.
• Partnering with branch and sales leadership to build bench strength and succession pipelines.
• Setting performance targets, monitoring progress and providing feedback.
• Analyzing sales data, CRM insights, market trends and competitive landscape to forecast results.
• Partnering with operational teams to ensure cohesive delivery transitions.
• Using sales tools and processes to drive transparency, accountability and efficiency.
• Building and maintaining strong relationships with key clients, partners and stakeholders.
• Providing insights to guide product and service development, pricing and marketing.

Skills

Sales leadership

Strategic thinking

Negotiation

Communication

Data analysis

CRM proficiency

MS Office

Travel readiness

French language asset

Education

Bachelor's degree in business or marketing

Master's degree advantageous

Tools

CRM software

MS Office Suite

Job description

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts, and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement. With more than 50,000 employees and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

Job Location - Toronto, Montreal, or Vancouver (On-site)

What we expect

Sales Leadership & Strategy

• Developing & implementing service & repair sales programs to grow market share, revenue & profitability, aligned with North America goals.
• Overseeing significant bid strategies, contract approvals & complex negotiations to optimize profitable retention & conversions.
• Developing & managing key performance indicators & sales budget.

Team Development

• Building & leading sales team members, providing guidance, mentorship, and opportunities to grow capabilities.
• Partnering with branch & sales leadership to build sales bench strength & succession pipelines.
• Setting clear performance targets and objectives for the team, monitoring progress, and providing regular feedback.

Commercial Excellence

• Analyzing sales data, CRM insights, market trends, and competitive landscape to identify patterns, manage pipeline health and forecast results.
• Partnering with operational teams to ensure cohesive transition for delivery execution.
• Using TKE sales tools, processes and systems to drive transparency, accountability & efficiency.

Customer & Market Engagement

• Building & maintaining strong relationships with key clients, partners, and other stakeholders.
• Providing valuable insights to guide product & service development, pricing, and marketing efforts.

Who we are looking for

• Bachelor's degree in business, marketing, or a related field; a master's degree is advantageous.
• Proven senior leadership experience in a sales role.
• Strong track record of consistently achieving or exceeding sales targets and revenue goals.
• Excellent leadership & team management skills, with a demonstrated ability to attract, grow & retain team members.
• Strategic thinking with a deep understanding of market dynamics and trends.
• Exceptional communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to leverage big data for informed decision-making.
• Proficiency in CRM software and the Microsoft Office suite.
• Adaptability and agility to navigate a dynamic and competitive market.
• French language, an asset.
• Ability to travel as needed throughout Canada (~25%) and the U.S.

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age or any other protected status required by applicable law.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team

What makes us special

• Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
• Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
• Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
• A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
• Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TKE – Move Beyond