Vice President, Service & Repair Sales

TK Elevator; Burnaby; On-site; CAD 120,000 - 150,000; Full time

Job summary

TK Elevator is seeking a senior Sales Leader to drive service and repair sales across Canada, with on-site roles in Toronto, Montreal, and Vancouver. You will lead strategy, oversee complex negotiations, and manage a high-performing team to grow market share and profitability.

You will partner with branches to strengthen sales bench strength, monitor KPIs and budgets, and analyze market data to forecast pipeline and guide pricing decisions. Travel ~25% across Canada and the U.S. is required.

Qualifications

• Bachelor's degree in business or marketing required; master’s degree advantageous.
• Proven senior leadership experience in a sales role.
• Strong track record of achieving or exceeding sales targets and revenue goals.
• Excellent leadership and team management skills with ability to attract and retain talent.
• Strategic thinking with deep understanding of market dynamics and trends.
• Exceptional communication, negotiation, and interpersonal skills.
• Analytical mindset with ability to leverage data for decision making.
• Proficiency in CRM software and the Microsoft Office suite.
• Willingness to travel ~25% across Canada and the U.S.
• French language is an asset.

Responsibilities

• Develop and implement service and repair sales programs to grow market share, revenue and profitability.
• Oversee bid strategies, contract approvals and complex negotiations to optimize retention and conversions.
• Develop and manage key performance indicators and the sales budget.
• Build and lead a high-performing sales team with mentorship and growth opportunities.
• Partner with branches and sales leadership to build sales bench strength and succession pipelines.
• Analyze sales data, CRM insights and market trends to forecast results and manage pipeline health.
• Support delivery execution by coordinating with operations and ensuring cohesive transitions.

Skills

Senior leadership

Sales leadership

Strategic thinking

Communication

Negotiation

Analytical mindset

Adaptability

French language

Travel willingness

Education

Bachelor's degree in business/marketing

Master's degree advantageous

Tools

CRM software

MS Office

Job description

Job Location - Toronto, Montreal, or Vancouver (On-site)

What we expect

Sales Leadership & Strategy

• Developing & implementing service & repair sales programs to grow market share, revenue & profitability, aligned with North America goals.
• Overseeing significant bid strategies, contract approvals & complex negotiations to optimize profitable retention & conversions.
• Developing & managing key performance indicators & sales budget.

Team Development

• Building & leading sales team members, providing guidance, mentorship, and opportunities to grow capabilities.
• Partnering with branch & sales leadership to build sales bench strength & succession pipelines.
• Setting clear performance targets and objectives for the team, monitoring progress, and providing regular feedback.

Commercial Excellence

• Analyzing sales data, CRM insights, market trends, and competitive landscape to identify patterns, manage pipeline health and forecast results.
• Partnering with operational teams to ensure cohesive transition for delivery execution.
• Using TKE sales tools, processes and systems to drive transparency, accountability & efficiency.

Customer & Market Engagement

• Building & maintaining strong relationships with key clients, partners, and other stakeholders.
• Providing valuable insights to guide product & service development, pricing, and marketing efforts.

Who we are looking for

• Bachelor's degree in business, marketing, or a related field; a master's degree is advantageous.
• Proven senior leadership experience in a sales role.
• Strong track record of consistently achieving or exceeding sales targets and revenue goals.
• Excellent leadership & team management skills, with a demonstrated ability to attract, grow & retain team members.
• Strategic thinking with a deep understanding of market dynamics and trends.
• Exceptional communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to leverage big data for informed decision-making.
• Proficiency in CRM software and the Microsoft Office suite.
• Adaptability and agility to navigate a dynamic and competitive market.
• French language, an asset.
• Ability to travel as needed throughout Canada (~25%) and the U.S.

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age or any other protected status required by applicable law.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team

What Makes Us Special

• Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
• Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
• Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
• A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
• Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Diversity & Inclusion Statement:

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TKE – Move Beyond

Who We Are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts, and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement. With more than 50,000 employees and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.