Vice President of Operations

DMC Recruitment Group; Calgary; On-site; CAD 200,000 - 220,000; Full time

Job summary

Unknown Client in Canada is seeking a Vice President of Operations to own the operational strategy and execution across supply chain, logistics, inventory, quality, facilities, and people.

This high-impact leadership role requires a strategic, hands-on operator who can drive efficiency, scalability, profitability, and overall business performance. You will build and mentor a high-performing team and lead improvements across North America and Asia.

Qualifications

• Bachelor's degree in Business, Operations, Supply Chain, or related discipline.
• 10+ years of progressive operations leadership experience.
• Strong experience managing budgets, costs, forecasts, and operational KPIs.
• Demonstrated success leading large teams and implementing meaningful operational improvements.
• Comfortable operating at both the strategic and tactical levels.
• A natural leader who thrives on building teams, improving processes, and driving results.

Responsibilities

• Lead all aspects of day-to-day operations, including supply chain, logistics, inventory, warehousing, quality, and customer service.
• Develop and execute operational strategies that improve efficiency, scalability, profitability, and overall business performance.
• Establish and monitor KPIs, using data and analytics to identify opportunities and drive measurable improvements.
• Lead, mentor, and develop managers and supervisors, building a high-performing and accountable operations team.
• Build strong relationships with suppliers, manufacturers, contractors, and strategic partners.
• Oversee budgets, forecasts, reporting, and operational performance for the leadership team.
• Provide oversight of company facilities across North America and China, as well as third-party logistics providers.
• Drive a culture of continuous improvement, innovation, accountability, and operational excellence.
• Stay ahead of industry trends, regulatory requirements, and emerging risks to help the organization identify opportunities and protect the business.
• Oversee operational legal, compliance, risk management, and product liability matters.

Skills

Data-driven decisions

Leadership

Strategic thinking

Communication

Education

Bachelor's degree in Business/Operations/Supply Chain

Job description

Vice President, Operations – British Columbia

$200,000–$220,000 Base Salary + Performance-Based Bonus

• advanced understanding of import and export logistics
• managing multi-country supply chains
• ability to systematize and optimize business processes

• advanced understanding of import and export logistics
• managing multi-country supply chains
• ability to systematize and optimize business processes

The Opportunity Our client is a well-established, growing organization with 40+ years of success, offering innovative and inspirational products across multiple categories that are valued by both consumers and professionals.

They are looking for a Vice President, Operations to take ownership of the organization's operational strategy and execution. This is a high-impact leadership position responsible for driving operational excellence across supply chain, logistics, inventory, quality, facilities, and people.

This is an opportunity for a strategic and hands-on operations leader to make a meaningful impact on the business — improving processes, strengthening the organization, developing teams, and helping position the company for its next stage of growth.

What You'll Do

• Lead all aspects of day-to-day operations, including supply chain, logistics, inventory, warehousing, quality, and customer service.
• Develop and execute operational strategies that improve efficiency, scalability, profitability, and overall business performance.
• Establish and monitor KPIs, using data and analytics to identify opportunities and drive measurable improvements.
• Lead, mentor, and develop managers and supervisors, building a high-performing and accountable operations team.
• Build strong relationships with suppliers, manufacturers, contractors, and strategic partners.
• Oversee budgets, forecasts, reporting, and operational performance for the leadership team.
• Provide oversight of company facilities across North America and China, as well as third-party logistics providers.
• Drive a culture of continuous improvement, innovation, accountability, and operational excellence.
• Stay ahead of industry trends, regulatory requirements, and emerging risks to help the organization identify opportunities and protect the business.
• Oversee operational legal, compliance, risk management, and product liability matters.

What You'll Bring

• A strong business mindset with the financial acumen to understand costs, margins, budgets, and profitability.
• Proven experience using data and KPIs to make decisions and improve operational performance.
• A track record of building, leading, and developing high-performing teams.
• Strategic thinking combined with the ability to roll up your sleeves and execute.
• Strong communication, relationship-building, negotiation, and influencing skills.
• The ability to manage multiple priorities and lead effectively in a fast-paced, evolving environment.
• Deep operational knowledge across areas such as supply chain, logistics, warehousing, inventory, and customer service.
• Experience working with Asian manufacturing partners/factories is a significant asset.
• Experience with contracts, vendor negotiations, compliance, and risk management.

Your Background

• Bachelor's degree in Business, Operations, Supply Chain, or a related discipline preferred.
• 10+ years of progressive operations leadership experience, ideally within a distribution, manufacturing, or related environment.
• Strong experience managing budgets, costs, forecasts, and operational KPIs.
• Demonstrated success leading large teams and implementing meaningful operational improvements.
• Comfortable operating at both the strategic and tactical levels.
• A natural leader who thrives on building teams, improving processes, and driving results.

Why This Opportunity?

This is a high-visibility leadership position with the opportunity to have a significant impact on the direction and growth of the organization.

For the right individual, this role offers more than just the opportunity to lead Operations — succession planning may ultimately position this individual to move into the President's role over time.

Location: Lower Mainland, British Columbia

Compensation: $200,000–$220,000 base salary + performance-based bonus opportunity