Vice President, Fund Accounting (Funds of Funds)

The Citco Group Limited; Toronto; On-site; CAD 119,000 - 161,000; Full time

Benefits offered by this job

Flexible working arrangements

Education support

Job summary

The Citco Group Limited, Toronto-based, is seeking an experienced Senior Client Relationship Manager to oversee relationship management, financial reporting, and strategic client servicing. You will review statements, coordinate with offshore teams, and drive new business while mentoring junior managers.

You will collaborate with senior leadership to present to clients and ensure timely, accurate reporting, while managing risk and prioritizing client satisfaction in a fast-paced environment.

Qualifications

• Bachelor-level degree in accounting, finance, economics or professional designation (CPA/CFA/CA).
• Extensive supervisory and managerial experience expected.
• Strong verbal and written communication skills essential.

Responsibilities

• Maintain and enhance client relationships by monitoring and developing service level agreements.
• Review monthly financial statements and reconciliation packages.
• Liaise with clients on monthly reporting package preparation and deadlines.
• Leverage client relationships to secure new business and cross-sell products.
• Coordinate with Senior VP and executives to present to clients and prospects.
• Oversee internal teams to ensure timely, accurate reporting and issue resolution.
• Training and coaching of assigned managers for effective team leadership.
• Escalation and complaints management focus within the team.
• Review procedures to ensure adherence and drive process improvements.
• Lead client video conference calls and ensure on-time delivery of reports.

Skills

Client relationship mgmt

Financial reporting

Team leadership

Risk management

Client communication

Presentation skills

MS Office (Excel)

Offshore coordination

Project management

Staff training

Education

Accounting/Finance degree

CPA/CFA designation

Tools

Microsoft Excel

Outlook

Job description

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So, for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Your Role:

You will be responsible for:

• Client Relationship Management: Maintain and enhance client relationships by monitoring and developing client service level agreements providing a full service/ product offering

• Review monthly financial statements and reconciliation packages prepared by the staff

• Act as a liaison with the client on matters relating to the preparation of the monthly reporting package

• Leverage existing client relationship to secure new business, offering our products and services

• Work in partnership with the Senior Vice President and Executive Management team to facilitate in presentations to existing and prospective clients

• Liaise internally with key functional teams to ensure awareness of key client requirements

• Visit clients regularly to evaluate service quality and identify client priorities

• Work in partnership with other Vice Presidents, oversee the resolution of complex client issues

• Ensure strong emphasis on escalation and complaints management within the team and within the department

• Manage, train and coach assigned Managers in the successful running of their teams

• Review departmental procedures and policies and supervise Managers to ensure adherence to these procedures

• Lead and initiate client video conference calls

• Liaise with clients regarding reporting requirements and deadlines; ensure delivery in an accurate and timely manner

• Ensure continuous risk assessment of current and potential new funds under administration

• Identify issues/concerns and recommend company-wide solutions for any/all high-risk projects

• Ensure fluid execution and strategy for work forecasting and allocation

• Actively manage operational risk – monthly reporting on status reports and key development issues to external clients and executive management team

• Actively participate in departmental and company-wide projects

About You:

• You have10+ years’Experience in financial services industry, particularly with hedge funds and/or investment companies
• You have a University degree in Accounting, Finance, Economics or professional accounting designation (CGA, CMA, CA, CPA or CFA).
• Extensive supervisory and managerial experience
• Excellent verbal and written communication skills
• Experience working with offshore teams
• Proficient with Microsoft Office (especially Excel) and Outlook Demonstrated financial reporting/ analytical/organizational skills
• Proven ability to work in a challenging, professional and deadline driven work environment

Salary Range

CAD 119,000 - CAD 161,000

- This posting is for an existing vacancy.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.