Veterinary Technician Assistant, Emergency - 404 Veterinary Emergency + Referral Hospital

MARS Veterinary; Newmarket; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

RRSP Employer Match 5%

CE Allowance

Paid time off for CE/vacation/sick/pwi

Uniform allowance

Mental health resources

Staff discounts

Job summary

404 Veterinary Emergency and Referral Hospital in Newmarket, Ontario is seeking a dedicated Veterinary Technician Assistant to join our 24/7 emergency team. The role supports triage, exams, diagnostics, and patient care while providing compassionate client service.

Expect flexible shifts including daytime, overnight, weekends and holidays to maintain a sustainable schedule. We offer competitive hourly pay, benefits, and opportunities for professional growth within a leading emergency hospital

Qualifications

• Experience delivering compassionate client service in a fast-paced environment.
• Strong communication with clients and team under pressure.
• Ability to adapt to daytime, overnight, weekend and holiday shifts.
• Knowledge of veterinary care basics and sterile procedures preferred.

Responsibilities

• Support emergency triage and exams, helping medical team assess patients promptly.
• Assist with diagnostic procedures to aid in patient care.
• Prepare patients and surgical suites for emergency procedures, ensuring sterility.
• Provide compassionate care to hospitalized patients and assist with front desk tasks as needed.

Skills

Client service

Communication

Calm under pressure

Flexible scheduling

Education

Veterinary Assistant certificate

Job description

Veterinary Technician Assistant Location: Newmarket, ON Employment Type: Full-time Schedules: Variable shifts, may include daytime, overnight, weekends and holidays. Job Status: Existing Compensation: $18.00 to $25.00 per hour, depending on experience and skills At 404 Veterinary Emergency and Referral Hospital, we welcome a dedicated Veterinary Technician Assistant who shares our commitment to compassionate medicine and outstanding client service to join our fast-paced Emergency team in Newmarket, Ontario. Our hospital is open 24 hours, seven days a week; therefore, this role may include a variety of daytime, overnight, weekend, and holiday schedules.

What You Will Do

As an important part of our emergency team, you will keep our hospital running smoothly and ensure our patients receive top-tier care.

You will:

• Support emergency triage and exams, helping our medical team assess and comfort incoming patients promptly.
• Assist with diagnostic procedures to help us get the answers our patients need.
• Prepare patients and surgical suites for emergency procedures, ensuring a sterile and efficient environment.
• Provide compassionate care and comfort to our hospitalized patients.
• Help at the front desk when needed, answering phones, welcoming clients, and assisting with emergency billing.

What You Bring

• A warm, compassionate heart with exceptional client service skills and a nurturing approach to pet care.
• A Veterinary Assistant (VA) certificate or equivalent technical assistance clinical experience is an asset.
• A calm, flexible presence under pressure, with the ability to problem‑solve and prioritize when things get busy.
• ort our veterinary team with daily treatments.
• Must have flexible schedule availability to work a variety of shifts, which may include daytime, overnight, weekends and holidays.
• Exceptional communication skills and a warm, professional, collaborative approach with both clients and team members.
• A strong desire to learn and grow your skills in the veterinary field.

What We Can Offer You

• Competitive compensation that reflects your skills, experience, and the role.
• RRSP Employer Group Match Program (5%) to help you save for the future.
• Paid time off for continuing education, vacation, sick days, and personal wellness days.
• Annual CE Allowance.
• Benefits: Minimum 24 hours per week for eligibility, with flexible options.
• Paid annual certification memberships and uniform allowance.
• Mental health support tools and resources: Virtual health care (telemedicine), Employee Assistance Program (EAP), and digital wellness tools supporting mindfulness, sleep, and physical fitness.
• Various career development pathways.
• Generous personal pet care discounts and lifestyle perks, including exclusive shopping discounts and access to a wellness app.

Our hospital:

Nestled in Newmarket, Ontario, 404 Veterinary Emergency and Referral Hospital proudly offers 24/7 advanced emergency and specialty care to our York Region community. Our team thrives in a connected, collaborative environment, supported by in‑house specialists and our broader network across the GTA, including Toronto Veterinary Emergency Hospital (TVEH) and Mississauga‑Oakville Veterinary Emergency & Specialty Hospital (MOVESH). With ongoing collaboration and guidance from TVEH's Critical Care specialists and a fair, rotational schedule designed for sustainable work‑life balance, you will be part of a team where your education, talent and passion for exceptional medicine are supported every day.

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy. In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry‑leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification™ Canada.

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world‑class medicine and hometown care to more than four million pets each year. We invest in cutting‑edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board‑certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.