Veterinary Receptionist/Animal Care Attendant Hybrid, Kingsway Animal Hospital

VCA Animal Hospitals; Hamilton; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading animal hospital as a Veterinary Receptionist/Animal Care Attendant in Hamilton, ON. This full-time role involves creating a welcoming environment, managing appointments, and assisting veterinary staff. Enjoy competitive wages, health benefits, and opportunities for career growth in a supportive culture focused on wellness and appreciation.

Benefits

RRSP Employer 5% Match Program

Medical Library Access

Competitive Wages and Health/Dental Benefits

Veterinary Technician/Technologist Scholarship

Annual Uniform Allowance

Referral Bonus Rewards

Personal Pet Care Discounts

Shopping Discounts

Qualifications

• Previous customer service or front desk experience in hospitality is an asset.
• Willingness to learn about veterinary services and assist staff.

Responsibilities

• Create a warm and welcoming environment for clients and pets.
• Answer a multiline phone system and schedule appointments.
• Manage email correspondence and invoicing/billing.

Skills

Customer Service

Communication

Organizational Skills

Job description

Veterinary Receptionist, Animal Care Attendant

Location: Hamilton, ON

Kingsway Animal Hospital is currently welcoming a full-time

Veterinary Receptionist/Animal Care Attendantto join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

• Create a warm and welcoming environment for our patients and pet parents

• Ability to answer a multiline phone system and track and schedule appointments effectively

• Placing outbound calls to pet parents for follow-up and future appointment bookings

• Respond and manage email correspondence; clients, referring veterinarians & internal office messages

• Admitting and discharging pet patients

• Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments

• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

• Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

• Previous customer service or front desk experience in hospitality is an asset!

• No experience with animals, no problem, so long as you love pets!

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!

• RRSP Employer 5 % Match Program– saving for your future just got easier!

• VCA Canada RRSP Student Loan - Ask us more!

• A caring culture ofWellness and Appreciation!

• Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

• Competitive wages and health/dental benefits!

• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• Referral Bonus Rewards

• Opportunities to give back to your community through VCA initiatives

• Generous personal pet care discounts

• Extra perks like shopping discounts and cool wellness apps!

Click “Apply Now”

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

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