Veterinary Practice Operations Leader

VetStrategy; Mississauga; On-site; CAD 70,000 - 100,000; Full time

Job summary

VetStrategy in Mississauga is seeking an experienced Veterinary Practice Manager to lead our team and ensure smooth operation of our veterinary practice across the network. You will implement strategic initiatives, drive accountability, and deliver a consistent client experience while representing VetStrategy in the local community.

The role focuses on leadership, operations, financial management, and compliance, with a strong emphasis on staff development, patient care, and community engagement.

Qualifications

• Minimum 3 years in a management role, preferably in healthcare.
• Experience in human or veterinary healthcare preferred.
• Strong leadership and people-management capabilities.
• Familiarity with practice management systems and MS Office.

Responsibilities

• Lead daily practice operations and ensure efficient processes.
• Implement and maintain SOPs to ensure high-quality patient care and service.
• Manage scheduling, budgeting, and labor planning.
• Oversee inventory, facilities, and regulatory compliance.
• Drive client relationship management and satisfaction initiatives.
• Coordinate talent acquisition activities with HR and ensure timely HR actions.
• Oversee performance reviews, mentorship, and staff development.
• Design and implement local marketing and community outreach initiatives.

Skills

Leadership

Organizational

Communication

Conflict Resolution

Client Focus

Critical Thinking

Financial Acumen

IT Proficiency

Education

Bachelor's/college diploma in business administration

Job description

VetStrategy in Mississauga is seeking an experienced Veterinary Practice Manager to lead our team and ensure smooth operation of our veterinary practice across the network. You will implement strategic initiatives, drive accountability, and deliver a consistent client experience while representing VetStrategy in the local community.

The role focuses on leadership, operations, financial management, and compliance, with a strong emphasis on staff development, patient care, and community engagement.