Veterinary Assistant, Receptionist, Royal Oak Animal Hospital

VCA Animal Hospitals, Inc; Calgary; On-site; CAD 30,000 - 42,000; Full time

Benefits offered by this job

RRSP match

Uniform allowance

Employee assistance program

Pet care discounts

Wellness program

Job summary

Royal Oak Animal Hospital in Calgary, Alberta, is seeking a Veterinary Assistant, Receptionist to join our caring team. You will greet clients, manage front-desk tasks, and assist veterinarians and technicians with patient care, animal handling, and kennel duties.

The role requires a veterinary certificate or practical experience, strong client service skills, and the ability to multitask in a busy hospital environment. Days to Saturdays with some evenings are expected.

Qualifications

• Experience in a veterinary setting or a veterinary assistant certificate is required.
• Friendly client-focused approach with strong communication skills.
• Willingness to perform animal handling and care tasks and assist veterinarians and technicians.

Responsibilities

• Greet clients in a friendly manner and address inquiries.
• Perform administrative duties and multitask across front-desk tasks.
• Assist veterinarians and technicians with routine tasks and patient care.

Skills

Customer service

Administrative support

Animal handling

Team collaboration

Education

Veterinary assistant certificate

Job description

Veterinary Assistant, Receptionist

Location: Calgary, Alberta

Royal Oak Animal Hospital iswelcoming an engaging Veterinary Assistant, Receptionist to join our team!This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us ina key support role across the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

If you excel at customer service, have a passion for client care, and a love for animals, we are excited to meet you! Animal handling and previous veterinary experience or a certificate are required.

At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

We are a neighbourhood hospital with 2 Veterinarians and support staff dedicated to providing compassionate care and exceptional quality care for small companion animals.

This is a dual role for the right person who enjoys variety and making a difference in pets’ lives:

• You enjoy greeting clients in a friendly manner, addressing their requests and concerns and taking the time to build lasting relationships
• You can multitask, performing various administrative duties
• You are always willing to lend a hand, assisting Veterinarians and Technicians with various tasks and treatment of pet patients
• You are compassionate and caring while feeding and walking pet patients
• The patient’s comfort is important to you, so you are responsible for cleaning kennels and completing general hospital maintenance tasks.
• You are flexible and able to work days and evenings from Monday to Saturday

What VCA Canada Offers

• RRSP Employer 5% Group Match Program! Saving for your future just got easier!
• VCA Canada RRSP Student Loan Program- Ask us more!
• A caring culture ofWellness and Appreciation!
• Competitive wages and benefits!
• Annual uniform allowance
• Exceptional career development: there is room to grow here!
• Employee Assistance Program
• Referral Bonus Rewards
• Opportunities to give back to your community through VCA initiatives
• Generous personal pet care discounts
• And extraperks like shopping discounts and cool wellness apps!

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta’s Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally,we were selected as one of Canada’s Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.