Veteran Service Navigator

Anishinabek Employment & Training Services; Northwestern Ontario; Hybrid; CAD 34,000 - 38,000; Part time

Benefits offered by this job

Competitive wages

Health and dental benefits

Paid time off and holidays

Job summary

Anishinabek Employment & Training Services in Thunder Bay District is seeking a Part-time Veterans Service Navigator to support Veterans Homelessness Project participants. You will help navigate Veterans Affairs Canada programs and coordinate services to prevent homelessness.

The role requires a Social Work Degree or related credential, 3+ years in case management, strong communication, and sensitivity to vulnerable populations.

Qualifications

• Degree in social work or related discipline required.
• At least three years' experience in case management and service coordination.
• Experience with cross-sector community services.
• Ability to relate to vulnerable people with sensitivity and respect.
• Ability to handle high work demands and work with diverse people.
• French language ability is an asset.
• Valid driver's license and vehicle insurance required.
• Criminal background check (Vulnerable Sector) and COI declaration required.

Responsibilities

• Assist Veterans in navigating Veterans Affairs Canada programs.
• Guide eligible activities within the Veteran Homelessness Program.
• Coordinate a continuum of supports to move veterans toward self-sufficiency.

Skills

Communication skills

Conflict resolution

Empathy toward vulnerable people

Cross-sector collaboration

French language (asset)

Driver's license

Education

Social Work Degree

Social Service Worker Diploma

Tools

Word processing

Data entry

File management

Job description

Services focus on participants who identify as Veterans living within the District of Thunder Bay

and are experiencing various degrees of homelessness. The Service Navigator helps

participants explore service confirmation through Veterans Affairs Canada, provides guidance

on eligible activities within the Veteran Homelessness Program, and coordinates a

comprehensive continuum of supports to help Veterans move towards self-sufficiency and to

prevent the risk of becoming homeless.

We offer a comprehensive total rewards package which includes:

• Competitive wages
• Employer funded comprehensive health and dental, including
• $750 year per paramedical practitioner
• Reduced fee mental health supports
• Free telemedicine and prescription delivery
• Employee paid Long term disability insurance
• Employer matched defined benefit pension plan through CAAT
• 3 weeks of vacation to start
• 18 sick or personal days per year
• 13 Statutory holidays per year including one floating day
• Ongoing team building a professional development opportunities.
• Best co-workers in the business

Employment Type

Part Time

Job Occupation Type

Social and community service workers

Total Positions

1

Wage

$33.16 - $36.04

Hours/Week

20

Days of Work

n/a

Closing Date / Apply By

5/16/2026

Start Date

n/a

Qualifications

Social Work Degree, Social Service Worker Diploma, or a degree or diploma in an acceptablerelated discipline.

Minimum of three years’ experience in case management and servicecoordination.

Experience in and knowledge of cross sector community services.

Demonstratedaptitude for broad exploration of new and unique means of attaining goals.

Demonstrated abilityto relate to vulnerable people with sensitivity and respect.

Ability to initiate the helping processwith a wide variety of people, work co-operatively and effectively with other professionals, and

organize self to respond to high work demands is required.

Intermediate knowledge of personalcomputer operation including word processing, data entry, and file management required.

Excellent communication and conflict resolution skills are required. Ability to speak French willbe considered an asset.

Experience working with or strong knowledge of Veterans Affairs Programs.

Experience working with individuals experiencing homeless or are otherwise vulnerable.

Valid driver's license, use of a vehicle and appropriate insurance coverage. Successful

completion of Criminal Reference Check – Vulnerable Sector screening, Conflict of Interestdeclaration and Oath of Confidentiality.

Eligibility Statement

You must be legally eligible to work in Canada. You must live in or near Thunder Bay.

Additional Information

Job Class: Social Worker I (Union) Job Title: Veterans Service Navigator (VeteransHomelessness Project – PT 20 hrs/wk - 2 year contract)