Venue Attendant (Security)

City of New Westminster; Burnaby; On-site; CAD 40,000 - 50,000; Full time

Job summary

Join the City of New Westminster as an Auxiliary Security Guard at Anvil Centre. This role focuses on ensuring guest safety and enhancing visitor experience during events. Candidates should possess strong communication skills and certifications in security and first aid, while excitement for working with the public is key.

Qualifications

• Completed Grade 12 or equivalent.
• Hold a valid BST Level 1 license.
• Standard First Aid certification required.

Responsibilities

• Patrol the Anvil Centre facility and maintain security logs.
• Provide information to guests and respond to general enquiries.
• Monitor and manage facility access and alarms.

Skills

Customer service

Communication

Situational assessment

Physical fitness

Conflict de-escalation

Education

Grade 12 or equivalent

Basic Security Training Certification (BST) Level 1

Standard First Aid Certification - OFA level 1

Job description

2 days ago Be among the first 25 applicants

Anvil Centre, the showpiece civic facility located in the heart of the downtown New Westminster, encompasses 84,000-square feet of interior space and includes: conference and meeting facilities, a theatre, art gallery and art studios, New Media Gallery, the City's Museum and Archives, the Canadian Lacrosse Hall of Fame, and Tourism New Westminster's visitor information centre.

We are seeking dynamic and customer service focused Auxiliary Security Guards. You will be responsible for creating an enjoyable experience for our guests attending the many events at Anvil Centre, providing information regarding events and answering general enquiries; patrolling the facility and checking for individuals who are in unauthorized areas: ensuring interior and exterior doors are locked or unlocked, maintaining paperwork, including security logs, incident reports and other documentation.

Requirements Include

• You have completed Grade 12 or equivalent combination of training and experience.
• You have a positive, energetic approach to work and enjoy working with people
• You have the ability to pass and maintain a clear Police Information Check
• You hold a valid Basic Security Training Certification (BST) Level 1 license
• You have some experience working in a Civic or event facility, or an equivalent combination of training and experience
• You have a Standard First Aid certification - Occupational First Aid Level 1 (OFA level 1) Certificate
• You have sound knowledge of the rules and regulations pertaining to building access, facility exits, and parking
• You have the ability to work long hours alone and to walk for long periods (multiple staircases) of time on routine building roves
• Physical ability for the work. Standing for long periods, bending, walking, climbing stairs, etc.
• You have strong 2 way radio communication skills and are knowledgeable regarding radio etiquette
• Working knowledge and understanding of fire/emergency panels and building systems
• Ability and skills to work with clients, dignitaries and building guests
• Ability to assess situations quickly and professionally and how to de-escalate the situation
• Ability to work in a safe manner and possess working knowledge of applicable health and safety regulations.
• Manage situations based on impact to service and public & staff safety while being empathetic and trauma informed
• Fluency in the English language and effective communication skills, both orally and in writing
• Strong ability to follow written instructions and processes.
• Candidates must have the ability to work non-standard hours of work as operationally required, which include days, evenings, weekends and statutory holidays. Hours of work are scheduled as operationally required and may include a variety of shifts up to 8 hours in length.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Government Administration

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