Vendor Relations Associate - Volunteer Services

St. Joseph's Health Care London; London; On-site; CAD 75,000 - 88,000; Full time

Job summary

St. Joseph's Health Care London is seeking a Vendor Relations Associate for Volunteer Services at St. Joseph's Hospital in London, ON. The role coordinates merchandise procurement, vendor relations, merchandising activities and retail program initiatives to support revenue and patient-family experience.

Regular travel between all St. Joseph's sites is required. The position is a Temporary Full-Time role with a salary range of $38.62-$45.42 per hour.

Qualifications

• Post-secondary diploma in Business Administration (Retail or Supply Chain) or related field.
• 3 years progressive experience in retail operations, procurement or vendor relations.
• Experience managing supplier relationships and analyzing sales data.
• Knowledge of OHSA and safety culture in healthcare settings.
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Coordinate merchandise procurement and vendor relations for five gift shops/various stores.
• Support merchandising, retail program initiatives and financial administration tasks.
• Collaborate with vendors, volunteers and internal staff to optimize inventory and product flow.
• Assist with revenue generation and customer experience across locations.

Skills

Vendor relations

Procurement

Sales analysis

Customer service

MS Office / inventory systems

Education

Post-secondary diploma in Business Administration

Job description

CARING FOR THE BODY, MIND & SPIRIT SINCE 1869

Vendor Relations Associate - Volunteer Services - 1 position

Volunteer Services
St. Joseph's Hospital - London, ON
Temporary Full Time
Salary Range: $38.62 - $45.42 /hour

Temporary position anticipated to extend until October 31, 2027, with the possibility of extension and is subject to the availability of work.
The gift shops and variety stores operate across St. Joseph's Health Care London's five primary care sites, providing retail services to staff, patients, residents, and visitors while generating funds to support clinical initiatives and capital projects.
Reporting to the Manager, Volunteer Services, the Vendor Relations Associate coordinates merchandise procurement, vendor relations, merchandising activities, retail program initiatives, and related financial administration tasks for St. Joseph's five gift shops and variety stores.
Through collaboration with vendors, volunteers, department staff and community partners, the role supports revenue generation, customer experience, and operational effectiveness. In collaboration with the Retail Operations Associate, the incumbent helps ensure efficient inventory management, product flow, and retail operations across all locations.
Regular travel between all St. Joseph's sites, including the Southwest Centre for Forensic Mental Health Care in St. Thomas, is required.

Essential Qualifications

• Post-secondary diploma in Business Administration (Retail or Supply Chain), Merchandising Operations Management, Marketing, Supply Chain Operations or related field
• 3 years progressive experience in retail operations, procurement, purchasing, merchandising, vendor relations, sales analysis, supply chain or a related business environment.
• Related experience managing supplier relationships, coordinating procurement activities, monitoring inventory levels, analyzing sales and purchasing data and performing financial reconciliation and reporting.
• Knowledge of a Safety Culture in a Health Care Setting in compliance with Occupational Health and Safety Act (OHSA)
• Thorough knowledge of procurement, purchasing and vendor management principles, practices and procedures, including supplier sourcing, evaluation, selection and performance monitoring
• Demonstrated understanding of inventory management, replenishment and product procurement processes
• Proven knowledge of contract administration, vendor agreements and procurement-related policies and procedures to support effective supplier relationships
• Demonstrated ability to develop and maintain effective working relationships with vendors, suppliers, and internal stakeholders.
• Demonstrated ability to coordinate procurement activities, manage competing priorities and resolve vendor and operational issues with minimal supervision
• Strong analytical and problem-solving skills to evaluate supplier performance, purchasing requirements, inventory levels and financial data. Analyze sales trends and make product recommendations
• Demonstrated knowledge of Microsoft Office tools and proficiency with inventory management, purchasing and retail technology systems
• Proven knowledge of financial reconciliation, invoice review and reporting practices to identify discrepancies and support sound financial management
• Strong organizational, communication and customer service skills
• Well-developed time management and organization skills

Preferred Qualifications

• Proficiency in French would be an asset

Teaching and Research

• St Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing

Your interest in this opportunity is appreciated.
Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to.
Only those under consideration will be contacted.