Vendor Manager - Global Telecom Expenses Management & Supplier Relationships

Intello Technologies Inc.; Terrebonne; Hybrid; CAD 86,000 - 136,000; Full time

Benefits offered by this job

Flexible benefits plan

Generous pension matching

Career growth and development

Job summary

Telus is seeking a Vendor Manager to lead global vendor strategy and manage telecom suppliers across North America, LATAM, APAC, EMEA, and emerging markets. You will negotiate multi-million-dollar agreements, optimize costs, and drive cross-functional partnerships across Finance, Legal, and regional operations.

The role offers hybrid work options in Canada, with flexibility to work in-office, virtually, or a hybrid mix, and requires strong analytical, regulatory, and stakeholder-management

Qualifications

• Minimum 7 years in vendor management or procurement roles.
• Experience managing global vendors across multiple jurisdictions.
• Understanding regulatory, technical, and operational telecom vendor nuances.

Responsibilities

• Develop and execute global vendor strategy aligned with international expansion.
• Identify, evaluate, and onboard telecom service providers across regions.
• Conduct vendor due diligence including financial stability and compliance.
• Negotiate complex master service and purchase agreements with global suppliers.
• Manage contract lifecycle from procurement to renewal and termination.
• Lead quarterly business reviews and drive improvement plans.
• Oversee global expenses, budgets, and cost variance analysis.
• Prepare spend reports for senior leadership and align with Finance.
• Represent Telus at industry forums and vendor conferences.

Skills

Vendor management

Contract negotiation

Strategic sourcing

Financial analysis

Cross-functional collaboration

Negotiation

Vendor scorecards

BI and analytics

Regulatory compliance

Excel proficiency

Education

Bachelor's degree in Business, Finance, Engineering or related field

Tools

SAP

Ariba

Procurement platforms

Microsoft Excel

Job description

Description

About the Team

Our Global Procurement & Supplier Management team is a strategic function within TPS that supports Telus' international expansion across North America, LATAM, APAC, EMEA, and emerging markets. We partner with key vendors to optimize costs, manage risk, and drive innovation across our telecom infrastructure. The work you do in this role directly influences which vendors become Telus' strategic partners, shapes contract terms that protect the organization, and drives the cost and quality outcomes that make our international growth sustainable.

The Role

As Vendor Manager, you'll wear multiple hats: strategist, negotiator, analyst, and relationship builder. Your primary mission is to ensure Telus gets the best value and service from our global telecom suppliers while building partnerships that support long-term growth. This is a global role with true multi-regional responsibility — you won't be managing one geography; you'll orchestrate vendor relationships across five regions simultaneously, which means strategic thinking at scale.

Key Responsibilities

• Develop and execute global vendor strategy aligned with Telus international expansion roadmap
• Identify, evaluate, and onboard new telecom service providers and technology partners across North America, LATAM, APAC, EMEA, and emerging markets
• Conduct vendor due diligence including financial stability, regulatory compliance, and capability assessments
• Build long-term strategic partnerships with key vendors to drive innovation and cost efficiency
• Manage vendor scorecards and performance metrics across service level, quality, delivery, and cost dimensions
• Lead quarterly business reviews with strategic vendors; elevate performance issues and drive improvement plans
• Contract Negotiation & Management (30%)
• Negotiate complex, multi-million-dollar master service agreements, purchase agreements, and service level agreements with global suppliers, securing favorable payment terms, pricing locks, and protections against currency and regulatory risk
• Navigate the complexity of multi-jurisdictional requirements including tax implications, local regulations, and data protection (GDPR, local privacy laws)
• Manage contract lifecycle from procurement to renewal or termination
• Coordinate with Legal and Finance teams on contract terms, risk allocation, and compliance requirements
• Maintain centralized contract repository with version control and compliance tracking
• Global Expenses Management (25%)
• Own spend visibility and cost optimization across international markets—identify consolidation and renegotiation opportunities through vendor consolidation, renegotiation, and market benchmarking
• Implement spend visibility tools and analytics to track vendor expenses by category, region, and cost center
• Develop and manage vendor budgets with direct accountability for cost variance analysis and cost forecasting
• Lead procurement initiatives for major capex projects including network equipment, infrastructure deployment, and technology upgrades
• Optimize pricing through volume leverage, multi-year agreements, and competitive bidding processes
• Prepare spend reports and recommendations for senior leadership
• Serve as primary point of contact for key strategic vendors; manage escalations and resolve disputes in a timely and professional manner
• Partner closely with Finance, Legal, and regional operations teams to align vendor strategy with business priorities
• Represent Telus at industry forums, vendor conferences, and trade shows
• Communicate vendor requirements, roadmap changes, and performance expectations clearly and consistently

Qualifications

Education

Bachelor's degree in Business, Finance, Engineering, or related field, or equivalent professional experience in vendor management

Experience

Minimum 7 years in vendor management or procurement roles

Minimum 5 years managing global vendors and cross-border sourcing across multiple jurisdictions

Demonstrated experience in telecom, network infrastructure, or related technology industry with proven track record of understanding regulatory, technical, and operational nuances of telecom vendor relationships

Proven track record managing vendor relationships with multiple international suppliers across different geographies and regulatory environments

Demonstrated experience managing cost reduction initiatives with understanding of P&L impact

Technical Skills

Working proficiency in SAP, Ariba, or equivalent procurement platforms (you don't need to be an expert, but comfort navigating the system is essential)

Strong financial acumen including P&L management, cost analysis, and budgeting

Fluency in contract management, negotiation, and familiarity with legal and compliance implications of multi-jurisdictional contracts

Proficiency in vendor scorecard and spend analysis tools

Intermediate to advanced Excel and business intelligence tools

• Core Competencies
• Proven track record negotiating complex, multi-million-dollar contracts with vendors across different geographies and regulatory environments
• Strategic thinking with ability to align vendor strategy to business objectives and international expansion roadmap
• Strong analytical and problem-solving abilities with comfort working with complex financial and operational data
• Excellent communication and stakeholder management skills across executive, vendor, and cross-functional teams
• Ability to work independently and manage multiple priorities across global regions with competing deadlines
• Cultural awareness and comfort working effectively across geographies and time zones. You approach cross-border challenges with curiosity and flexibility, have experience managing vendors from different cultures, and are comfortable working asynchronously.

• Compliance & Regulatory Knowledge
• Working knowledge of international trade regulations, tariffs, and compliance requirements
• Knowledge of data protection and cybersecurity requirements in telecom (GDPR, local regulations)
• Familiarity with anti-corruption laws (FCPA, Bribery Act) and ethical procurement practices

• Preferred Qualifications
• Previous experience in international expansion or geographic market entry initiatives
• Experience leading strategic cost reduction or transformation programs with measurable financial impact ($10M+ preferred)
• Experience with enterprise procurement systems implementation or optimization

Salary Range

$86,000 - $136,000

Performance Bonus or Sales Incentive Plan

15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more

Location

Montréal, QC, CA; Saskatoon, SK, CA; Calgary, AB, CA; Mississauga, ON, CA; Toronto, ON, CA; Moncton, NB, CA; Vancouver, BC, CA

Jobs by Category

Sales and Marketing

Job Function

Sales & Professional Services

Status

Full Time

Schedule

Regular

We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Accessibility: TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.