Sr Sales Specialist - Unified Communications, Managed Network and Security

Intello Technologies Inc.; Montreal; Hybrid; CAD 187,000 - 237,000; Full time

Benefits offered by this job

Total rewards package

Flexible benefits plan

Generous pension and stock / savings

Job summary

TELUS in Montreal, QC, is seeking a Technical Sales Specialist to support account executives in mid-market and enterprise segments. You will guide customers on Unified Communications, managed network, and security solutions, travel as needed, and translate complex tech into actionable business benefits.

The role emphasizes collaboration with solutions architects and security teams, with hybrid in-office options and a strong focus on client outcomes.

Qualifications

• 10+ years of experience in B2B technology sales, preferably in unified communications, voice, managed network, telecommunications, or managed services.
• Proven experience in a sales support, technical specialist, or solutions engineer role.
• Track record demonstrating effective collaboration with account executives.
• Familiarity with Quebec's mid-market and enterprise segments.
• Proficiency in Salesforce CRM and opportunity management.
• Bilingual (French/English) with advanced English language proficiency required.

Responsibilities

• Serve as a technical expert on Unified Communications, managed network, and security solutions for Quebec's mid-market, enterprise, and public sector teams, and be available to travel to customer locations in the territory.
• Provide technical advice on UC solutions including voice, video conferencing, instant messaging, presence/availability, and collaboration tools.
• Advise clients on managed network solutions including SD-WAN, managed LAN/WAN, and WAN connectivity, positioning the value of a fully managed service from a single vendor.
• Identify and position cloud security solutions (SASE) to secure remote workers and branch offices, in collaboration with specialized security teams.
• Support account executives during client meetings by leading technical discovery conversations to assess communications, network, and security needs.
• Identify modernization opportunities and develop integrated solution recommendations covering UC, managed network, and security.
• Collaborate with customer IT teams and facilitate connections between account executives and internal resources for qualified opportunities.
• Translate complex technical capabilities into clear language highlighting operational results and business benefits.

Skills

10+ years experience

Sales support

Collaboration with account executives

Bilingual French/English

Salesforce CRM

Tools

Salesforce CRM

Job description

Sr Sales Specialist - Unified Communications, Managed Network and Security

Location: Montr e9al, QC, CA

Jobs by Category: Technology Solutions

Job Function: Sales & Professional Services

Status: Full Time

Schedule: Regular

Description

Unified communications, managed networks, and cloud security are transforming how businesses work and connect. You will be a strategic partner and not just technical support, guiding account executives to identify real opportunities and position integrated solutions that will truly change the way your clients work and secure their operations. Independence, direct impact, and geographic flexibility.

We are seeking a Technical Sales Specialist – Unified Communications, Managed Network and Security to support our account executives with customers in the mid-market and enterprise segments in Quebec. You are an autonomous and collaborative technical expert who excels at discovering customer needs, preferring to deepen your technical expertise rather than progress toward account management. Capable of managing multiple requests simultaneously, you effectively present your recommendations to both technical and executive stakeholders, adapting your language to your audience.

Responsibilities

• Serve as a technical expert on Unified Communications, managed network, and security solutions for Quebec's mid-market, enterprise, and public sector teams, and be available to travel to customer locations in the territory
• Provide technical advice on UC solutions including voice, video conferencing, instant messaging, presence/availability, and collaboration tools
• Advise clients on managed network solutions including SD-WAN, managed LAN, managed Wi-Fi, and WAN connectivity, positioning the value of a fully managed service from a single vendor
• Identify and position cloud security solutions (SASE) to secure remote workers and branch offices, in collaboration with specialized security teams
• Support account executives during client meetings by leading technical discovery conversations to assess communications, network, and security needs
• Identify modernization opportunities and develop integrated solution recommendations covering UC, managed network, and security
• Collaborate with customer IT teams and facilitate connections between account executives and internal resources (solutions architects, security specialists, implementation teams) for qualified opportunities
• Translate complex technical capabilities into clear language highlighting operational results and business benefits

Qualifications

Technical Knowledge

Unified Communications and Voice: Solid practical understanding of VoIP architectures and managed telephone systems. Understanding of UC deployment architectures (on-premises, cloud, hybrid) and familiarity with platforms (Microsoft Teams, Cisco Webex, Avaya, Mitel or equivalent)

Managed Network: Understanding of SD-WAN, managed LAN/WAN and managed Wi-Fi architectures in a managed services context. Knowledge of network delivery models including connectivity (fiber, cellular) and proactive management. Understanding of quality of service (QoS), bandwidth, and redundancy concepts that influence UC and network deployments

Network Security and SASE: Understanding of SASE (Secure Access Service Edge) architectures for securing remote users and branch offices. Understanding of SSE, NGFW components, and the positioning of cloud-integrated security as part of a managed network solution

Required Skills

• 10+ years of experience in B2B technology sales, preferably in unified communications, voice, managed network, telecommunications, or managed services
• Proven experience in a sales support, technical specialist, or solutions engineer role
• Track record demonstrating effective collaboration with account executives
• Familiarity with Quebec's mid-market and enterprise segments
• Proficiency in Salesforce CRM and opportunity management
• Bilingual (French/English) with advanced English language proficiency required

Valued Certifications and Experience

• UC/Voice certifications (Microsoft Teams, Cisco Webex, Mitel, Avaya or equivalent)
• Cisco certifications (CCNA, CCNP)
• Fortinet NSE certifications
• Security certifications (Security+, CISSP or equivalent)
• Prior experience as a voice/UC engineer, systems engineer, or technical architect
• Familiarity with TELUS products and services
• Asset: Knowledge of SASE solutions (Fortinet FortiSASE, Cisco Secure Access) and experience selling cloud-integrated security solutions within a managed network environment

Salary Range: $187,000-$237,000

Performance Bonus or Sales Incentive Plan:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G 5G enables a superior experience with fast downloads and richer multimedia applications

6 Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.