Vehicle Recovery & Remarketing Specialist

Northlake Financial; Barrie; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Competitive bonus structure

Wellness days

Birthday off

Comprehensive benefits package

Employee Assistance Program (EAP)

Bonusly recognition platform

Job summary

Northlake Financial in Barrie, Ontario is seeking a Recovery Administrator to manage vehicle repossessions, assist customers with redemptions, and coordinate with bailiffs and auctions while maintaining accurate records. The role supports billing, collections, and data tracking, reporting to the Manager of Recovery and Remarketing.

Required are a high school diploma or equivalent, strong organizational and communication skills, and problem-solving abilities.

Qualifications

• Experience in vehicle recovery, repossession, or administrative coordination.
• Strong organizational skills with attention to detail for tracking files, spreadsheets, and auction data.
• Excellent communication skills for coordinating with bailiffs, auctions, customers, and internal teams.
• Proficient in administrative tasks, billing support, and record-keeping.
• Problem-solving mindset with the ability to troubleshoot issues and support efficient recovery processes.

Responsibilities

• Prepare and issue warrant packages to bailiffs for vehicle seizures.
• Maintain accurate bailiff contact information and monitor progress on assigned files.
• Troubleshoot and resolve issues encountered by bailiffs.
• Coordinate with auctions and ensure proper closure of repossession files, forwarding them to accounting.
• Issue Notices of Intent (NOI) to customers.
• Assist customers seeking to redeem their vehicles and educate them on retrieving their belongings.

Skills

Organizational skills

Communication skills

Administrative coordination

Problem-solving

Education

High school diploma

Post-secondary education in business/logistics

Tools

Microsoft Office

Data tracking tools

Job description

Northlake Financial in Barrie, Ontario is seeking a Recovery Administrator to manage vehicle repossessions, assist customers with redemptions, and coordinate with bailiffs and auctions while maintaining accurate records. The role supports billing, collections, and data tracking, reporting to the Manager of Recovery and Remarketing.

Required are a high school diploma or equivalent, strong organizational and communication skills, and problem-solving abilities.