Vancouver Public Library - Security Guard

Securiguard Services Ltd.; Vancouver; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Training

Extended Health Benefits

Discount Cineplex Movie Tickets

Opportunities for flexible scheduling

Recognition Programs & Events

Job summary

Securiguard Services Ltd. seeks exceptional, experienced Security Professionals for our high-profile Vancouver Public Library site in Downtown. This role promises a professional environment and competitive wages as part of our commitment to a living wage.

Join a team dedicated to safety, incident response, and top-tier customer service at a landmark downtown location.

Qualifications

• Minimum 3 years in security industry.
• Minimum 1 year customer service experience.
• BC Security License (BST) and OFA Level 2/intermediate are required.

Responsibilities

• Provide excellent customer service.
• Perform access control and patrolling.
• Monitor CCTV and coordinate communications (radio/digital).
• Prepare incident reports and escalate where needed.
• Identify safety hazards and respond to emergencies.
• Demonstrate empathy in interactions with Vancouver's vulnerable populations.

Skills

Customer service

Communication

De-escalation

Team player

Education

BST - Security License (BC)

First Aid Level 2

Job description

We're seeking exceptional, experienced Security Professionals for our high-profile Vancouver Public Library site in Downtown. This opportunity promises a professional environment and competitive wages as part of our commitment to a living wage.

What you would do:

• Provision of excellence in customer service
• Access control
• Patrolling
• CCTV monitoring
• Communications, including radio, digital and incident escalations
• Incident and activity reporting
• Identifying and reporting safety hazards
• Crime prevention
• Visual deterrence
• Emergency services liaison
• Dealing with severe / escalated situations
• Demonstrate empathy when handling situations involving Vancouver's most vulnerable populations

Job Requirements:

• BC Security License (BST)
• Occupational First Aid Level 2/intermediate (OFA - intermediate)
• Minimum of 3 years of security industry experience
• Minimum of 1 year customer service experience

What you bring:

• Valid BC Security License
• High School Diploma or equivalent
• Reliable, available, independent nature, of sound character and a team player
• Must have excellent written and verbal communication skills
• Ability to work in a fast-paced customer-oriented environment
• Conflict resolution and de-escalation skills
• Professional demeanor in stressful situations

Employee Perks We Offer:

• Paid Training
• Extended Health Benefits
• Discount Cineplex Movie Tickets
• Opportunities for flexible scheduling and overtime work
• Recognition Programs & Events

Who We Are

At Securiguard we believe in living and acting by our values: R.E.A.C.H. Respect Empathy Accountability Courtesy Honesty

We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.

Diversity is at the heart of what helps us grow and adapt. By creating an inclusive environment where everyone has equal opportunities, we spark ideas that solve real-world challenges. This commitment has been recognized with awards like Canada's Most Admired Corporate Cultures (2021, 2024) and the Queen's University IRC Award for Best Learning & Development Strategy at the Canadian HR Awards.