Valve Sales Assistant

Warren Valve/Warren Valve Engineered Products - Allied Group Companies; Edmonton; On-site; CAD 38,000 - 52,000; Full time

Job summary

Warren Valve in Edmonton, AB is seeking a Valve Sales Assistant to support the sales team with orders, data entry, and customer communications on-site in Edmonton. You will help ensure accurate customer and product information, track deliveries, and coordinate with operations and logistics to maintain timely updates.

The role requires strong interpersonal and writing skills, experience with order entry in a fast-paced environment, and proficiency with MS Office and ERP systems.

Qualifications

• Strong interpersonal and customer service abilities.
• Clear professional communication, written and verbal.
• Experience with order entry and follow-up in fast-paced environments.
• Organizational skills with meticulous documentation and data entry.
• Experience in industrial/oil & gas product environments is a plus.
• Proficiency with MS Office and ERP systems.

Responsibilities

• Process orders and maintain accurate customer/product data.
• Track deliveries and coordinate with operations and logistics.
• Respond to customer inquiries and support pricing/product data.
• Prepare sales reports and documentation.
• Maintain organized records and support continuous improvement.

Skills

Interpersonal skills

Customer service

Communication

Sales support

Organization

Cross-functional collaboration

Attention to detail

Education

High school diploma

Business-related education

Tools

MS Office

ERP systems

Job description

Company Description Warren Valve, part of the Allied Group Companies, is a full-service North American valve manufacturer with over 30 years of experience serving oil & gas, industrial, and mechanical markets.A strong sales and service culture focused on exceeding customer expectations drives ongoing innovation and operational excellence. The organization’s leadership and team share a common purpose of becoming one of the most highly regarded valve manufacturers worldwide.

Role Description The Valve Sales Assistant is a full-time, on-site role based in Edmonton, AB, supporting the sales team in delivering valves and related solutions to customers.Day-to-day responsibilities include processing orders, and maintaining accurate customer and product information in internal systems. The role assists with tracking deliveries, coordinating with operations and logistics, and following up with customers to ensure order accuracy and timely communication. The Valve Sales Assistant responds to customer inquiries, supports sales representatives with pricing and product data, and helps prepare sales reports and documentation. This position also contributes to maintaining organized records, product details, and supporting continuous improvement of customer service and sales processes.

Qualifications

• Strong interpersonal skills and customer service abilities to build positive, professional relationships with internal and external stakeholders.
• Clear, professional communication skills, including the ability to explain technical product information and respond to customer inquiries in writing and verbally.
• Sales support skills, including experience with order entry, and follow up in a fast paced, customer focused environment.
• Organization skills, with attention to detail for managing documentation, order tracking, and data entry across multiple systems.
• Experience in industrial or oil & gas product environments, especially valves or flow control products, is an asset.
• Proficiency with MS office and experience with ERP systems.
• Ability to work on-site in Edmonton, AB, collaborate with cross-functional teams, and manage multiple priorities with minimal supervision.
• High school diploma required; post-secondary education in business, sales, or a related field is an advantage.