UX Researcher

Placements24; Kimberley; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

Generous time off & holidays

Professional development opportunities

Flexible remote work environment

Job summary

Placements24 is seeking a talented UX Researcher to support Kimberley-based product development. You will plan and conduct studies, analyze data, and translate findings into actionable recommendations for product improvements.

Collaboration with Product, UX/UI, and Engineering teams is essential to define objectives and integrate insights into development. Strong communication and remote work capabilities are required.

Qualifications

• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
• 3+ years of experience in conducting UX research for digital products.
• Proficiency in a variety of qualitative and quantitative research methods.
• Experience with research tools and platforms (e.g., UserTesting.com, SurveyMonkey, Optimal Workshop).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and presentation skills, with the ability to articulate research findings effectively.
• Ability to work independently and collaboratively in a remote setting, supporting our Kimberley-based operations.

Responsibilities

• Plan, design, and conduct a range of user research studies (e.g., usability testing, user interviews, surveys, persona development).
• Analyze research data, synthesize findings, and translate insights into actionable recommendations for product improvements.
• Collaborate with cross-functional teams (Product Management, UX/UI Design, Engineering) to define research objectives and integrate findings into the product development process.
• Develop research plans, recruit participants, and moderate research sessions.
• Communicate research findings clearly and persuasively to stakeholders at all levels of the organization.
• Stay up-to-date with the latest methodologies and best practices in UX research.
• Contribute to the development of user personas, journey maps, and other UX artifacts.

Skills

Qualitative & quantitative research

Education

Bachelor's or Master's in HCI/psychology/anthropology

Tools

UserTesting

SurveyMonkey

Optimal Workshop

Job description

About the Role

Our client is seeking a talented and insightful UX Researcher to join their product development team, supporting operations from Kimberley. This role is essential for understanding user needs, behaviors, and motivations to inform product design and strategy. You will plan and conduct a variety of user research studies, including interviews, surveys, usability tests, and contextual inquiries, to gather qualitative and quantitative data. The ideal candidate is a critical thinker, an excellent communicator, and has a passion for advocating for the user. You will work closely with UI/UX designers, product managers, and engineers to ensure our products are intuitive, accessible, and meet user expectations.

Key Responsibilities

• Plan, design, and conduct a range of user research studies (e.g., usability testing, user interviews, surveys, persona development).
• Analyze research data, synthesize findings, and translate insights into actionable recommendations for product improvements.
• Collaborate with cross-functional teams (Product Management, UX/UI Design, Engineering) to define research objectives and integrate findings into the product development process.
• Develop research plans, recruit participants, and moderate research sessions.
• Communicate research findings clearly and persuasively to stakeholders at all levels of the organization.
• Stay up-to-date with the latest methodologies and best practices in UX research.
• Contribute to the development of user personas, journey maps, and other UX artifacts.

Requirements

• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
• 3+ years of experience in conducting UX research for digital products.
• Proficiency in a variety of qualitative and quantitative research methods.
• Experience with research tools and platforms (e.g., UserTesting.com, SurveyMonkey, Optimal Workshop).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and presentation skills, with the ability to articulate research findings effectively.
• Ability to work independently and collaboratively in a remote setting, supporting our Kimberley-based operations.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and company holidays.
• Opportunities for professional development and attending research conferences.
• A flexible, remote work environment.