UX Designer - Senior

2iSolutions Inc.; Ontario; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An innovative firm is seeking a Senior UX Designer to lead content design initiatives. This role emphasizes user-centered content development, requiring expertise in Figma and familiarity with agile methodologies. You'll be responsible for creating accessible content that resonates with users while collaborating with various stakeholders. This hybrid position offers an exciting opportunity to shape content strategies and contribute to meaningful projects within a dynamic environment. If you're passionate about design and eager to make a difference, this role is perfect for you.

Qualifications

• 5+ years of experience in UX design with a focus on content.
• Strong understanding of government accessibility standards.

Responsibilities

• Designing content to meet user needs and simplify complex language.
• Collaborating with stakeholders and conducting user research.

Skills

Content design specialization

Figma

User-centered content design

Agile product development

Communications

Tools

Content management systems

Design toolkit for content challenges

Job description

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RQ09190 - UX Designer - Senior

Client: Ministry of Public and Business Service Delivery (former MGCS)

Period: 10 months

Start Date: 2025-05-01

End Date: 2026-03-31

Working Hrs.: 7.25 Hrs. / day

Location: 222 Jarvis

Role: Hybrid (3 days in-office, 2 days remote)

Must Haves

• Content design specialization
• Experience with OPS design standards and systems including enterprise product such as CXP
• Figma experience
• Understanding of iterative product development cycles (Discovery, Agile, Beta, Live)

Experience and Skill Set Requirements

User-centered Content Design (30%)

• Designing content to meet user needs and simplify complex, technical language
• Writing, editing, and publishing digital content
• Using content management systems and content production processes
• Writing in plain, accessible language
• Content analysis, auditing, and copyediting
• Design toolkit for content challenges
• Knowledge of government accessibility standards
• Using data and research for content improvement
• Applying content standards and style guidelines
• Content lifecycle management and strategy contribution
• Prototyping content concepts
• Collaborating on user research and testing
• Open to feedback and collaborative design
• Thoughtful, value-driven design approach

Communications (20%)

• Preparing research documentation
• Presenting ideas clearly and effectively
• Maintaining high customer service standards
• Explaining content design concepts
• Engaging with technical and business stakeholders
• High emotional intelligence and mentorship skills

Agile Product Development (15%)

• Experience in sprint-based environments
• Understanding iterative cycles
• Collaborating with multiple designers
• Understanding design impacts on product delivery
• Responsive to feedback

Experience (15%)

• Managing medium to large projects
• Designing for complex organizational services
• Leading content strategy and execution
• Proficiency with Figma and design systems
• Conducting content audits
• Creating content within standards and guidelines
• Preparing content for translation