Utilization Manager

RPMGlobal; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

A growing professional services firm in Toronto seeks a Resource Manager, Planning. This role includes managing a team, ensuring excellent service delivery, and leveraging organizational skills to forecast and optimize resource allocation. The firm offers a supportive culture focused on development and client impact.

Benefits

Profit sharing

Flex days

RRSP contributions

Firmwide holiday closure

Wellness benefits

Work from anywhere in Canada in the summer for 4 weeks

Qualifications

• Minimum 3+ years managing a team in an office environment.
• Experience in Resource Management or Project Management.
• Strong integrity and service excellence.

Responsibilities

• Managing and overseeing a team of Coordinators.
• Coaching and mentoring team members.
• Working with Engagement Managers on resourcing needs.

Skills

Organizational skills

Motivation

Details orientation

Communication

Education

Post secondary education in Administration or Human Resources

Tools

Microsoft Office 365

Dynamics 365

Job description

Who we are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As a Resource Manager, Planning, your responsibilities will include:
· Managing and overseeing a team of Coordinators by providing direction, delegation and prioritization of tasks
· Coaching, inspiring and mentoring a team of Coordinators
· Providing real time feedback and written Feedback
· Working closely with Engagement Managers on resourcing needs for the Business Unit
· Collaborating with other Resource Managers across the firm on both short-term and long-term projects
· Communicating proactively amongst our internal team and stakeholders within the firm
· Providing excellent internal client service by building and maintaining relationships with leaders across the firm
· Future forecasting, 4-6 months in advance
· Identifying conflicts before they happen and help find solutions
· Managing flow of work for long range engagements, considering leverage and optimization
· Quickly adjusting to changes and staying agile in response to business needs, such as changes in structures, reporting

Doane Grant Thornton
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Resource Manager, Planning? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:
· Post secondary education: Administration or Human Resources considered highly desirable
· Minimum 3+ years working experience managing a team in an office environment, ideally in professional services
· Experience in Resource Management or Project Management
· Experience using Dynamics 365 considered an asset
· Knowledge of Microsoft Office 365 (Planner, Excel, Teams)
· Strong organizational skills, with an eye for detail, curiosity to learn
· Holding a high integrity in work quality and excellence in service
· Ability to motivate and influence colleagues

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

Are you ready to Discover Your Purple?