Utilities Supervisor / Operator III

Big White Utilities; Kelowna; On-site; CAD 52,000 - 74,000; Full time

Benefits offered by this job

Competitive wages

Extended health and dental

EOCP certification support

Ski pass privileges

Career advancement opportunities

Job summary

Big White Ski Resort in Kelowna, BC, is seeking a Supervisor / Operator III for Water & Wastewater Utilities. You will oversee daily operations and maintenance of the resort’s water and wastewater systems, ensuring compliance with federal and provincial standards.

Reporting to the VP Utility Operations, you will mentor junior operators, lead issue resolution, and support safety, training, and capital projects. A Diploma or EOCP certification and a BC driver’s license are required.

Qualifications

• Minimum 5 years of related utility or municipal operations experience.
• EOCP BC certification or equivalent required.
• Strong leadership and mentoring ability.
• Experience supervising multiple operational teams.
• Knowledge of water/wastewater process control and safety standards.

Responsibilities

• Supervise, mentor, and guide junior operators for safe, efficient operations.
• Diagnose, troubleshoot, and resolve technical issues in water systems.
• Ensure reliable operation of treatment and distribution facilities.
• Monitor operations via sampling, analysis, and control adjustments.
• Support regulatory compliance, permits, and maintenance requirements.
• Lead safety programs and emergency response activities.
• Assist in inventory, procurement, and capital project planning.
• Train new staff and maintain accurate operation records.

Skills

Leadership & supervision

Process control

Water distribution knowledge

SCADA proficiency

Reading plans & technical docs

Communication & teamwork

Safety compliance

Maintenance troubleshooting

Emergency response

Education

EOCP certification (BC) in Water Distribution/Water/T wastewater

Diploma or equivalent in Water Quality/Environmental Tech

BC Class 5 Driver’s License

Tools

SCADA

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Category: Operations - Utility Services

Requisition Number: UTILI001611

• Posted : October 22, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Big White Ski Resort
Kelowna, BC V1P1P3, CAN

Description

Supervisor / Operator III – Water & Wastewater Utilities

Employment Type: Regular Full Time 40 Hours / Week
Pay Grade: $45.91/hourly
Closing Date: Until Position Filled

Grow your career in one of the best places on earth. Big White Ski Resort is a vibrant, growing resort located 45 minutes from Kelowna, BC. With winter activities such as skiing, snowshoeing, and snowmobiling and summer activities such as mountain biking, hiking, and backcountry recreation, Big White is a four-season playground. And with Kelowna nearby, enjoy the lakes and wineries — there is something for everyone here.

Position Overview

Reporting to the VP Utility Operations, the Supervisor / Operator III is a key member of the Big White Utilities Department. This role oversees daily operations and maintenance of the resort’s Water Treatment II, Water Distribution II, Wastewater Treatment III, and Wastewater Collection I systems — ensuring compliance with Federal and Provincial regulations, guidelines, and standards.

Duties and Responsibilities

• Supervise, mentor, and work alongside Junior Operators to promote the safe and efficient operation of all utility systems.
• Provide leadership in diagnosing, troubleshooting, and resolving technical and maintenance issues.
• Ensure the efficient operation of water and wastewater treatment facilities and equipment through regular inspection and performance checks.
• Monitor and adjust system operations through sampling, analysis, and process control adjustments as required.
• Support compliance with all regulatory, permit, and maintenance requirements under the direction of the VP of Utility Operations.
• Participate in the development and implementation of safety policies, procedures, and training programs.
• Lead emergency response efforts, including call-outs for urgent maintenance and system repairs.
• Assist in inventory control and procurement of goods, materials, and equipment related to the utility systems.
• Support planning and implementation of capital improvement and maintenance projects.
• Train and orient new employees in safe work practices, operational procedures, and emergency protocols.
• Maintain accurate operational and maintenance records for all systems under supervision.
• Perform other related duties as assigned.

Required Skills and Abilities

• Comprehensive experience in water and wastewater treatment operation, including process control and performance optimization.
• Comprehensive knowledge of water distribution infrastructure, including watermains, valves, hydrants, meters, pumping systems, pressure reducing stations and reservoirs
• Demonstrated ability to supervise and mentor junior operators effectively.
• Strong understanding of mechanical, electrical, and control system operation and maintenance.
• Proficiency with SCADA systems and basic computer software (Microsoft Word, Excel, Outlook).
• Ability to read and interpret plans, drawings, and technical documents.
• Excellent communication and leadership skills with a focus on team collaboration.
• Ability to exercise sound judgment, prioritize tasks, and manage multiple assignments.
• Knowledge of WorkSafe BC regulations and best practices for utility operations safety.
• Experience operating vehicles and equipment safely, including snowmobiles and light utility machinery.
• Ability to maintain professionalism, tact, and diplomacy in all interactions with staff, contractors, and the public.

Experience and Education

• Minimum 5 years of related utility or municipal operations experience.
• Certification with the EOCP in BC (or equivalent) in Water Distribution, Water Treatment, Wastewater Treatment, or Wastewater Collection.
• Three or more years of experience in a supervisory or lead hand role.
• Preference given to candidates with Level III Wastewater Treatment and Level II Water Treatment certification
• Completion of a Diploma or equivalent training in Water Quality, Environmental Technology, or related discipline.
• Valid B.C. Class 5 Driver’s License.

Conditions of Employment

• 40-hour work week with variable scheduling based on operational needs (winter/summer/shoulder seasons).
• Participation in standby and on-call rotations; availability for emergency response and overtime as required.
• Ability to work outdoors in varying mountain weather and terrain conditions.
• Must hold a valid BC Driver’s License (Class 5 minimum).
• Must be legally entitled to work in Canada.

Why Work at Big White Utilities

• Competitive wages
• Comprehensive benefits package, including extended health and dental.
• Professional development and full support for EOCP certification upgrades.
• Ski pass privileges and discounts at various Resort services
• Opportunities to advance in a growing and innovative utility