User Experience Architect, Marketplace

Autodesk; Toronto; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

Join Autodesk as a User Experience Architect to shape the future of the Marketplace, improving customer interactions with third-party solutions. This strategic role involves leading design initiatives that unify user experiences across multiple platforms. Ideal candidates bring 12+ years in experience design and a strong understanding of marketplace ecosystems.

Qualifications

• 12+ years in experience design with expertise in marketplace, e-commerce, or platform ecosystems.
• Strong experience in human-centered design methodologies.
• Proven track record of designing frameworks across multiple products and user segments.

Responsibilities

• Drive platform experience strategy through cross-divisional partnerships.
• Establish architectural patterns for multi-sided marketplace surfaces.
• Facilitate alignment with VP and C-level stakeholders on marketplace vision.

Skills

User-centered design

Experience design

Prototyping

Leadership

Communication

Systems thinking

Education

12+ years of experience in experience design

Expert-level fluency in human-centered design methodologies

Tools

Figma

Framer

AI/ML technologies

Job description

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Position Overview

We are seeking an User Experience Architect to shape the future of the Autodesk Marketplace—our strategic platform that connects 4,000+ third-party solutions with millions of Autodesk customers. You will guide the system-level experience architecture that transforms how customers discover, evaluate, purchase, and manage third-party solutions as integrated extensions of their Autodesk workflows.

Job Requisition ID #

25WD89311

Position Overview

We are seeking an User Experience Architect to shape the future of the Autodesk Marketplace—our strategic platform that connects 4,000+ third-party solutions with millions of Autodesk customers. You will guide the system-level experience architecture that transforms how customers discover, evaluate, purchase, and manage third-party solutions as integrated extensions of their Autodesk workflows.

You will lead the strategic evolution from a traditional app store into a comprehensive commerce ecosystem that accelerates customer, partner, and developer value. This role requires a visionary architect who can unify marketplace touchpoints spanning in-product discovery, enterprise admin management, AI-powered recommendations, and app developer experiences into cohesive, contextual experiences. Join us in architecting the future of how millions of professionals discover and integrate solutions that power their creative and engineering workflows. It's an opportunity to shape not just a marketplace, but the foundation of Autodesk's platform strategy for the next decade. This position reports to the Senior User Experience Design Manager, Developer Enablement.

Considering candidates in Canada living in Pacific to Eastern time zone with a preference for Pacific Time zone and willing to work hybrid/remote.

• Must include resume and portfolio with password/access when applying**
  
  

Responsibilities

• Drive platform experience strategy through cross-divisional partnership that knits together a unified experience across discovery, evaluation, purchase, management and support
• Establish architectural patterns for each surface of the multi-sided marketplace; customer-facing, partner-facing, developer-facing and internal operations
• Build credibility, authority, and influence across product, engineering, partnerships, and business development teams through compelling experience storytelling and strategic communication
• Validate experience concepts through prototyping, testing, and iteration with customers, partners, and stakeholders while staying on top of industry trends, and quantitative / qualitative research
• Facilitate high-stakes alignment with VP and C-level stakeholders on marketplace vision, architectural decisions, and resource allocation
• Partner to establish a scalable information architecture that enables AI/ML workflows to deliver intuitive, contextual recommendations for third-party solutions that accommodates diverse solution types, partner content, and localized marketplace experiences
• Mentor and guide experience designers, product managers, and engineers in marketplace-specific design principles and architectural thinking
  
  

Minimum Qualifications

• 12+ years of experience in experience design with demonstrated expertise in marketplace, ecommerce, or platform ecosystems
• Expert-level fluency in human-centered design methodologies with proven ability to customize processes for large, complex, multi-stakeholder initiatives
• Proven track record of designing experience frameworks that span multiple products, platforms, and user segments
• Strong business acumen with ability to identify market opportunities, competitive threats, and strategic positioning for platform businesses
• Deep experience working with commerce platforms and technologies such as Azure Marketplace, Salesforce AppExchange, Google Cloud Marketplace, SAP Store, Shopify
• Exceptional communication, storytelling and leadership abilities that build trust and alignment across diverse cross-divisional stakeholder groups
  
  

Preferred Qualifications

• You are up to date on the latest trends and advancements for developer experience
• Partner ecosystem experience within multi-sided marketplace dynamics and platform business models
• Expert-level prototyping skills in Figma, Framer, or similar tools with ability to communicate complex system interactions
• Adaptable and resilient in a fast-paced, evolving environment while consistently bringing strong problem-solving skills and meticulous attention to detail
• Exhibits systems thinking with ability to illustrate relationships between customer workflows, partner needs, third-party developer/solution builder needs and business objectives
  
  

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development, Design Services, and IT Services and IT Consulting

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