Urban Outfitters Sales Associate

Urban Outfitters, Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Sales Associate to enhance customer experience and drive sales at their Toronto location. The role requires a passion for the brand, teamwork, and flexibility in scheduling. Benefits include comprehensive perks such as medical, dental, and generous employee discounts. This position is ideal for those eager to contribute to a dynamic retail environment.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off (PTO)

Employee Discounts

Retirement Savings

Qualifications

• Passion for Urban Outfitters brand.
• Experience in customer service roles.
• Ability to work flexible hours.

Responsibilities

• Drive sales by delivering a genuine experience to customers.
• Collaborate with team for a positive work environment.
• Maintain visual and operational standards.

Skills

Customer Service

Team Player

Flexibility

Product Knowledge

Job description

Location

This position is located at 481 Queen St. W., Toronto, Ontario, M5V2A9 Canada

Role Summary

A Sales Associate contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things

Visual + Business Operations

• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for UObrand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA

Pay Range

Starting from CAD $17.22/Hr.

Urban Outfitters Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may resultin bringing the total compensation to a higher range.