Unix Support

Pantheon Inc; Regina; On-site; CAD 70,000 - 110,000; Full time

Job summary

Pantheon Inc. is seeking a UNIX Midrange Support Specialist to manage UNIX/AIX and Linux server environments, ensuring security, availability, performance, and reliability in Regina, Saskatchewan. The role includes Tier 2 support, backups, DR, and capacity planning.

You will monitor system performance, coordinate with teams and vendors, and maintain documentation and SL reports. Some after-hours support in a 24/7 environment may be required.

Qualifications

• Degree in Computer Engineering, Computer Science, or equivalent.
• Strong UNIX/AIX and Linux administration experience.
• Experience with monitoring, performance tuning, capacity planning, backup and recovery, and storage management.
• Knowledge of data centre operations, hardware maintenance, and infrastructure security.
• Experience with ITIL-based incident and problem management.
• ITIL certification (Foundation or Service Manager) preferred.
• Demonstrated commitment to continuous improvement.

Responsibilities

• Administer, monitor, and maintain UNIX/AIX and Linux server environments for high availability.
• Provide Tier 2 technical support, including incident and problem management per ITIL.
• Manage backups, recovery, DR, and high-availability services.
• Monitor capacity, CPU, memory, DASD, disk and storage utilization.
• Coordinate with internal teams, vendors, and stakeholders to resolve issues and support projects.
• Prepare technical documentation and service-level reports.
• Provide after-hours support in a 24/7 environment.

Skills

UNIX/AIX admin

Linux admin

ITIL incident mgmt

System monitoring

Backup & recovery

Capacity planning

Security compliance

Education

CS/CE degree

Tools

VAX DCL

Oracle

SAP environments

Job description

Work Location: Onsite at Regina Saskatchewan

1-5 years of experience

Position Overview

The UNIX Midrange Support Specialist is responsible for the day-to-day administration, management, monitoring, and support of UNIX and midrange server environments, ensuring security, availability, performance, and reliability.

Key Responsibilities

• Administer, monitor, and maintain UNIX/AIX and Linux server environments to ensure high availability and performance.
• Provide Tier 2 technical support, including incident and problem management, troubleshooting, escalation, and resolution in accordance with ITIL practices.
• Manage server backups, recovery, disaster recovery, and high-availability services.
• Monitor system capacity, performance, CPU, memory, LPARs, disk space, and storage utilization; identify and resolve potential issues.
• Manage Direct Access Storage (DASD), including storage allocation, capacity planning, data movement, mirroring, backup, and recovery.
• Install, configure, patch, upgrade, and maintain operating systems, system software, tools, and firmware.
• Monitor and maintain data centre infrastructure, including rack space, power, UPS, cooling, cabling, network connectivity, and physical security.
• Administer system security, user accounts, access controls, passwords, encryption, audit logs, and security monitoring in accordance with organizational policies.
• Support hardware maintenance, server rebuilds, console monitoring, and scheduled maintenance activities.
• Coordinate with internal teams, vendors, and business stakeholders to resolve operational issues and support infrastructure projects.
• Prepare and maintain technical documentation, asset inventories, capacity reports, performance reports, and service-level reports.
• Support service-level management, operational planning, and continuous improvement initiatives.
• Provide occasional after-hours support as required in a 24/7 operational environment.

Technical Environment

• UNIX / IBM AIX (approximately 90 LPARS)
• Linux Red Hat (approximately 20 installations)
• VAX DCL
• Oracle and Oracle Operational DBA
• SAP and related infrastructure environments

Qualifications & Experience

• Degree in Computer Engineering, Computer Science, or equivalent practical experience.
• Strong experience administering and supporting UNIX/AIX and Linux environments.
• Experience with server monitoring, performance tuning, capacity planning, backup and recovery, and storage management.
• Knowledge of data centre operations, hardware maintenance, and infrastructure security.
• Experience with ITIL-based incident and problem management.
• ITIL certification (Foundation or Service Manager) is preferred.
• Demonstrated commitment to continuous improvement.