Unit Clerk II (Outpatient Medicine Clinic)

Michael Garron Hospital; Old Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Receptionist to join their Out Patient Clinics team. This role involves performing clerical duties, including data entry, while maintaining statistical information crucial for patient care delivery. The ideal candidate will possess strong interpersonal skills to relate to patients and their families, ensuring a courteous and professional interaction. You will collaborate with interdisciplinary staff to provide exceptional patient-centered care in a dynamic environment. If you are organized, detail-oriented, and have a passion for healthcare, this opportunity is perfect for you.

Qualifications

• 2 years of experience as a unit clerk required.
• Knowledge of medical terminology and excellent communication skills needed.

Responsibilities

• Perform clerical duties including data entry and maintain statistical information.
• Provide patient-centered care and interact with patients and staff professionally.

Skills

Medical Terminology

Interpersonal Skills

Communication Skills

Computer Literacy

Keyboarding Skills

Powerchart

Ansos

SAP/SRM

Organizational Skills

Attention to Detail

Education

Grade 12 or Equivalent

Training in Office Administration

Tools

Microsoft Office Suite

Powerchart

Ansos

SAP/SRM

Job description

OVERVIEW

Acts as a Receptionist and performs clerical duties including data entry in Ansos and maintains statistical information for patient care delivery in the Out Patient Clinics. Relates to patients and their families in a professional and courteous manner and interacts collaboratively with the interdisciplinary staff to provide patient-centered care.

EDUCATION

1. Minimum Grade 12 or equivalent educational preparation.
2. Training related to office administration/office coordinator.

QUALIFICATIONS

1. 2 years of relevant recent experience working as a unit clerk.
2. Knowledge of medical terminology required.
3. Excellent interpersonal and communication skills both verbal and written.
4. Computer literacy required; demonstrated knowledge of Microsoft Office Suite.
5. Excellent keyboarding skills.
6. Skill in use of Powerchart, Ansos, SAP/SRM.
7. Demonstrates ability to provide patient-centred, customer service care.
8. Demonstrates tact, diplomacy, and discretion in matters related to patients, staff, and hospital affairs.
9. Able to work independently as well as work in a team environment.
10. Demonstrated excellent organizational skills, attention to detail and time management skills.
11. Must be prepared to work in all areas of Surgical Health Services (skills & abilities considered).
12. Good work and attendance record required.
13. All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
14. All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
15. All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.