Unit Clerk - Ambulatory Care

Health Sciences Centre; Winnipeg; On-site; CAD 50,000 - 55,000; Full time

Job summary

Winnipeg Regional Health Authority Inc. is seeking a capable Unit Clerk to support the General Surgery Clinic in a fast-paced hospital setting.

You will coordinate clinic activities, handle patient check-in, schedule appointments, and communicate effectively with the health team. Requirements include completing a recognized Unit Clerk training program, strong medical terminology knowledge, and proficiency with hospital information systems.

Qualifications

• Previous related work experience preferred.
• Current hospital-based information systems/programs; scheduling systems/programs preferred.
• Complete high school education, Manitoba standards; Successful completion of a recognized Unit Clerk training program required.
• Medical terminology (75% pass mark) required.

Responsibilities

• Coordinate clinic activities and patient flow in the General Surgery Clinic.
• Assist with check-in, appointment scheduling and patient communications.
• Operate information technology equipment as required and support team communication.

Skills

English proficiency

Time management

Organizational skills

Team player

Communication skills

Education

Unit Clerk training

Medical terminology

High school diploma

Tools

Hospital information systems

Scheduling systems

Job description

Department / Unit: General Surgery Clinic

Job Stream: Clinical Support

Union: CUPE

Anticipated Start Date: 11/30/2026

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Experience

• Previous related work experience preferred.
• Current hospital-based information systems/programs; scheduling systems/programs preferred.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards.
• Successful completion of a recognized Unit Clerk training program required.
• Medical terminology (75% pass mark) required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Excellent command of the English language (both oral and written).
• Ability to organize, manage time and prioritize workload.
• Ability to work independently and as part of a team and seek assistance as necessary.
• Ability to communicate effectively.
• Ability to recognize and pursue self-development opportunities.
• Ability to respond to a variety of simultaneous demands.
• Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
• Ability to perform as a team member and seek assistance as necessary.
• Preference will be given to candidates competent in an Aboriginal language and/or knowledgeable in Aboriginal customs, beliefs, and practices.

Physical Requirements

• Must be able to function effectively in a fast-paced environment with frequent interruptions.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.