Union Store Associate

NRO The Salvation Army NRO; Regina; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated individual for a part-time role in their thrift store. This position involves providing exceptional customer service, managing inventory, and ensuring a safe and organized store environment. Ideal candidates will have strong interpersonal skills and a commitment to the organization's mission. Join a team that values community service and personal growth while making a tangible impact in the lives of those in need. This role offers flexibility and the opportunity to engage with diverse individuals in a supportive atmosphere.

Qualifications

• Willingness to support The Salvation Army's mission.
• Experience in processing, distribution, or customer service.

Responsibilities

• Greet and interact with customers/donors in a positive manner.
• Maintain store opening and closing procedures as required.

Skills

Attention to detail

Good interpersonal skills

Communication skills

Self-motivated

Ability to work independently

Education

High school coursework

Alternative education/experience

Tools

Cash register

Computerized environments

Job description

time left to apply End Date: May 15, 2025 (7 days left to apply)

job requisition id JR101694

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose Summary: The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.

Accountabilities: The incumbent may perform all, some, or similar range of duties.

1. Operations
   • Greet and interact with customers/donors in a positive, friendly, and courteous manner.
   • Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
   • Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
   • Maintain store opening and closing procedures as required.
   • Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.
   • Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
   • Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.
   • Respond to customer inquiries by phone/in person with knowledge of stock.
   • Monitor store activity for security.
   • Assist with store layout plans, window displays, and merchandise displays to attract customers.
   • Control inventory through retrieving, sorting, hanging, and pricing as directed.
   • Assist with donation turnover, replenish inventory, and remove inventory from sales floor.
   • Handle merchandise safely and organize stock rotation; recycle textiles and metals appropriately.
   • Assist donors, unload donations, and place stock accordingly.
   • Ensure proper sorting, processing, and pricing of goods according to store policy.
   • Perform other duties as required.
2. Health and Safety
   • Contribute to safety by snow removal, fire exit clearance, cleaning spills, and removing obstacles.
   • Maintain an organized, safe store environment; clean and restock shelves; clean common areas on a rotational basis.
   • Comply with OH&S Act, regulations, and The Salvation Army’s health and safety policies.

Relationship Management

Internal: Store Manager, Corps Officer(s), volunteers, staff
External: Guests, vendors

Managerial/Technical Responsibilities

Reports to: Store Manager
Direct reports: None

Financial and Material Management

• Moderate responsibilities for organization assets.
• Use or maintain assets per guidelines.
• No financial transaction processing or budget responsibilities.

Working Conditions

• Permanent part-time position.
• Variable schedule including weekdays and Saturdays.
• Ability to stand long periods, with frequent bending, twisting, crouching, reaching, and lifting up to 30 pounds.
• Follow safety precautions, including gloves when handling unknown contents.

Qualifications

• Willingness to support The Salvation Army's mission.
• Compliance with OH&S regulations and policies.
• High school coursework; alternative education/experience considered.
• Experience in processing, distribution, or customer service (few months).
• Knowledge of lifting guidelines and cash handling.
• Experience with cash registers and computerized environments.

Skills and Capabilities

• Attention to detail, self-motivated, disciplined.
• Ability to work independently and in a team.
• Good interpersonal and communication skills.
• Physically capable of lifting/carrying up to 29 lbs.

Ability to pass screening and background checks to The Salvation Army's satisfaction.

Compensation

Target range: $15.00/hour; maximum: $15.00/hour. Placement based on market, internal factors, and candidate qualifications.

The Salvation Army provides reasonable accommodations upon request. Contact: [e-mail]